Logistics Controller - Uxbridge, United Kingdom - Markerstudy

Markerstudy

Verified Company

Uxbridge, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview:

This is a fantastic opportunity to work for a dynamic, fast-moving company within the credit hire industry who pride themselves not only on brilliant service to their customers but also maintaining an enviable place to work.

The company have been established for over 27 years and are currently going through a period of significant growth and, as a result of this, are looking to recruit admin staff to join the team.

Our Logistics Team are responsible for the management of our fleet movements of 500+ mix of prestige, mainstream and commercial vehicles.

What are we doing to help us build a thriving, inclusive community?

Our ambition is to build a more diverse, equal and inclusive workplace for everyone and we have a mission statement in place to reinforce our commitment.

However, that's the easy part

Our key challenges are

How we continue to nurture positive behaviours in our own culture to foster healthy, happy and collaborative colleagues where performance is recognised and differences celebrated.
How we strive to build our own internal community to better reflect the diverse communities we serve.

To help us achieve this, we have recently established an employee network called

#WeAreMarkerstudy - a body of proactive colleagues with diverse interests and experiences, who have volunteered themselves to be part of a driving force for positive change.

Change won't happen overnight or without the support of our colleagues, but we are now in a good position to make realistic and manageable plans in order to see them flourish in the future.

Responsibilities:

Liaise with the First Response Team to ensure a suitable vehicle is supplied to our client and their damage vehicle collected and moved into storage.
Regular contact with our clients to ensure delivery and collection arrangements are made in the most efficient way for both them and the business.
Liaise daily with our satellite hub controllers to plan and maximise the efficient use of our fleet and delivery drivers.
Effectively managing vehicle movements, generating the required paperwork and clearly recording all notes within our Proclaim system
Dealing with any damage, faults, servicing and defleet requirements as part of the general management of our fleet.
Carefully checking all documentation and vehicle condition reports returned to ensure processes have been followed correctly.

Qualifications:

Must possess strong knowledge and interest in vehicles
A sound UK Geographical knowledge to help determine the most efficient use of our fleet and drivers
Confident and calm approach and the ability to build effective relationships with colleagues
Have previous experience of delivering outstanding customer service and be able to demonstrate these skills
Strong PC skills and ability to effectively maintain different systems, once trained.
Have a 'can do' attitude and ability to think outside the box
Be able to work under pressure and still maintain a high attention to detail with a calm approach.
Show respect to all colleagues and clients at all times
Demonstrate strong team working skills
Previous experience in a related industry e.g. bodyshop, tyre and exhaust centre, dealership or similar preferred but not essential.

Key Skills & Knowledge Required: