Training Administrator - Chesterfield, United Kingdom - Certora Training Limited

Certora Training Limited
Certora Training Limited
Verified Company
Chesterfield, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

To support the Sourced Training Team in ensuring a high-quality service for customer training requests which are not delivered directly by Certora.

Working accurately within a busy, growing team and liaising with external training providers and Certora's customers to provide administrate support.

In their day-to-day role the Sourced Training Administrator will:

  • Support the Commercial Manager and Sourced Training Team who source and coordinate courses that are not delivered directly by Certora
  • Complete administration tasks, including updating customer LMS systems, carrying out customer satisfaction surveys, processing certification and providing customer reports
  • Accurately input course information onto a dedicated CRM system and customer portal
  • Communicate effectively with internal teams and external customers and suppliers
  • Monitor the quality of service and course delivery, including logging and feeding back any issues or concerns and escalating as appropriate
  • Maintain accurate records using various software packages including Microsoft Office i.e. Excel
  • Suggest opportunities to enhance systems and procedures and be open to changes that drive efficiencies

Job Types:
Full-time, Permanent


Salary:
From £20,500.00 per year


Benefits:


  • Free parking
  • Onsite parking

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Chesterfield: reliably commute or plan to relocate before starting work (required)

Work Location:
One location

Application deadline: 03/02/2023


Reference ID:
Certora Training Administrator
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