Maintenance Controller - Leeds, United Kingdom - Zenith

Zenith

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Maintenance Controller - Zenith Commercial Fleet Solutions:
Zenith is the UK's leading independent leasing, fleet management and vehicle outsourcing business. We offer and supply fleet management solutions for all commercial vehicle types, including vans, trucks, trailers, and specialist assets.

So, what can you expect on a day to day basis?

Accurately check proforma invoices and CVLink information is to agreed standards, coding the work(s) completed to internal VMRS codes prior to sign off.
Monitor and manage order number queries communicating with service agents and escalating to the Team Leader and/or Key Account Manager as necessary and appropriate.
Monitor overall service agent adherence to agreed repair times, labour rates and part prices reporting on going/persistent problems to the Team Leader and Key Account Manager.
Work to meet daily targets of purchase order number presentation to service agents.
Report to the Team Leader any financial authority limits not adhered to by the Fleet Control team.
To accurately record/enter data in to the SQL and CVLink system.
Keep accurate paper and electronic records of requests, downloads, internal distribution and communication throughout the order number process in line with Operations Department procedure.
Communicating effectively and as necessary with the Team Leader on queries, priorities, concerns regarding suppliers and internal response times etc.
Completion of various reports for internal and external distribution.
Work with the Team Leaders and Key Account Managers to improve processes, functions or communications problems.
Effective liaison with colleagues of all seniority across the Company to ensure excellent communication on internal and external enquiries, control/quality of order number production, reporting functions, disputes etc.
Any other duties commensurate with the post

Previous Truck & Trailer experience, or a mechanical knowledge is highly desirable for this position. Although no formal qualifications are necessary

Rewards:

Benefits include;