Female Night Concierge - Sheffield, United Kingdom - StrongGuard Security UK LTD
Description
Are you looking for a new and exciting career, where no two days are the same?
Are you as passionate as we are about making a difference?
If so, and this sounds like you, we would love to hear from you
- Due to the sensitive nature of the service we deliver to our clients, we can only consider female applicants for this role. Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of schedule 9 of the Equality Act 2010._
The concierge officer will be working on duty alone and responsible for providing a first-class reception service, whilst ensuring the health, safety and security of the building, residents, contractors, and on-site staff.
We encourage learning and progression through our comprehensive induction programme, as well as continual professional development through on-going training to develop new and existing skills and encourage career progression.
Job Specifics:
Job Title:
Female Concierge Officer
Location:
Sheffield
Job type:
Permanent Full Time Contract
Salary:
Starting at: £22, increase depending on your role and hours).
Job reference: 2165
Reporting to:
Operations Manager and Operations Support Supervisor
Roles and Responsibilities:
The main duties of the female concierge officer are to assist the client, service users and associated agencies on site in maintaining a safe, secure, and pleasant environment.
- Create and maintain a positive first impression for the development.
- General reception duties, including excellent record keeping.
- Communicate effectively through verbal and written records for other professionals.
- To ensure factual and accurate recording of information to handover to the onsite support teams and to ensure that all recordings of information are stored securely.
- To ensure that information is gathered and collated for monitoring and outcome purposes.
- Dealing with service users, approved agencies, and contractors.
- Regular health and safety checks internally and externally.
- Dealing with enquiries from service users and providing the correct contact details within a crisis.
- Ensure that any safeguarding (adult and child) issues are communicated and escalated as per specific onsite procedures.
- Represent StrongGuard Security UK, the client and other support agencies to their values during your duties.
- Cleaning duties as per the site cleaning schedule.
Applicants must have / be:
- Flexible and reliable with an excellent attendance and punctuality record.
- Smart and approachable.
- Excellent customer service and communication skills, verbal, written and listening.
- A team player with a positive, solution focused approach.
- Enthusiastic and must enjoy working with people.
- Able to communicate at all levels and with people whose first language is not English.
- Be able to maintain professionalism (professional boundaries) when dealing with situations which may be stressful, demanding, and challenging.
- Must be able to communicate clearly, sometimes over sensitive and / or complex issues in a nonjudgmental way.
- A valid SIA (Door Supervision or Security) licence preferred but not essential as training will be given.
The applicant would ideally hold a valid First Aid certificate; however, this is not essential, and training will be given.
Pre-Employment Screening & Vetting:
Start - following satisfactory interview, background checks and DBS.
Applicants must be able to provide a minimum of 10 years checkable employment / unemployment / educational history, with no gaps greater than 30 days.
About StrongGuard Security UK
StrongGuard Security UK is an accredited, multi-faceted and award-winning national security and risk management provider, specialising in Manned Guarding, Monitoring & Response and Risk Services & Consultancy.
Why work for StrongGuard Security UK?
- Appraisals
- Career Progression
- Employee Assistance Programme
- Employee Awards
- Employee Portal
- Excellent Uniform
- Great Hourly Rates
- Long Service Bonus
- Pension
- SIA Licence Renewal
- Team Events
- Training
How to apply
Salary:
From £22,004.35 per year
Benefits:
- Company pension
- Free parking
- Onsite parking
- Referral programme
- Sick pay
Schedule:
- Every weekend
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
- Loyalty bonus
- Performance bonus
Experience:
Customer Service: 2 years (required)
Work Location:
In person
Reference ID: 2165
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