Membership Administrator - Horsham, United Kingdom - Clearwater People Solutions

Clearwater People Solutions
Clearwater People Solutions
Verified Company
Horsham, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Location:


Horsham, West Sussex
Salary:
£ £25000 £ £25000 per annum + Hybrid Working
Type:

Permanent
Delivery Consultant:
Our client, a leading charity are looking for a Membership Administrator to join their team. The Membership Administrator will act as the first point of contact for their members, delivering outstanding customer service.


Key responsibilities for the Membership Administrator:

  • Managing and delivering the lifetime journey for their members
  • Manage and facilitate compliance and outstanding customer service to our members
  • Processing tasks relating to suspension, cancelation or withdrawal of certificate or membership, accordingly to quality procedures, as well as any additional membership processes
  • Ensuring all enquiries and tasks are actioned in an efficient, timely and appropriate manner
  • General Account Management and administrative tasks to support the member experience
  • To track, monitor and produce performance reports on service delivery across the business.
  • Prepare monthly reports on membership account status
  • Prepare account packs for monthly/quarterly member reviews
  • Attend monthly/quarterly member reviews

Job Information:


  • Job Reference: BBBH5543_

Salary:
£ £25000 per annum + Hybrid Working


Salary From:
£20000


Salary To:
£25000


Job Industries:
Admin and Secretarial

Job Locations:
Horsham, West Sussex


Job Types:
Permanent
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