Complaints and Reviews Coordinator - Braintree
1 month ago

Job summary
We have an exciting opportunity for a dynamic and driven individual to join our Housing and Community Services team at Braintree District Council as a Complaints and Reviews Coordinator.This is a key position within the service, responsible for managing complaints and statutory reviews under section 202 of the Housing Act 1996 for homelessness decisions,
as well as reviews of housing register decisions in line with the Allocations Policy.
- Lead statutory reviews under section 202 of the Housing Act 1996 for homelessness decisions.
- Handle high-profile enquiries from MPs and elected members.
Job description
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