Service Advisor - Hatfield, United Kingdom - Jago Consultants Ltd

Jago Consultants Ltd
Jago Consultants Ltd
Verified Company
Hatfield, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

We are currently working with a exclusive car dealership who are looking to recruit an experienced Service Advisor to join their team.


As a Service Advisor you will ensure the highest standard of courtesy and Professionalism when interacting with customers and members of the public.

Our client prides itself on delivering a consistently high standard of customer care at all time, with aHigh Net Worth customer base you will require excellent customer handling skills, a confident approach to significant up-sell opportunities, and possess excellent attention to detail.


Service Advisor Duties include:


  • Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
  • Advise on estimated costs of repairs and work to be undertaken
  • Sell additional products as appropriate to customers' needs
  • Advise on timescales and collection arrangements
  • Produce job cards on inhouse computer system
  • Update customer and vehicle records
  • Document all warranty work in accordance with manufacturer policy
  • Preparation and completion of invoices

For this Service Advisor position you will have:

  • At least 3 years experience working as a Service Advisor Full driving licence
  • Excellent communication skills Excellent Customer Service skills
  • Confident in your approach, and focusing on longterm customer retention

Service Advisor Package:


  • Salary: Basic up to £32,000, OTE circa £40,000
  • Hours: Mon to Fri 8am to 6pm and Saturdays on rota
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