Warranty Claims Assessor - Reading, United Kingdom - MotorEasy

MotorEasy
MotorEasy
Verified Company
Reading, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Warranty Claims Assessor


Are you eager to help motorists nationwide get back on the road in a timely and helpful manner? We're looking for hard-working, reliable, and self-motivated individuals with excellent spoken communication to join our growing repairs team based in our Reading offices.


About MotorEasy
MotorEasy is the smart way to run your car founded in 2016. We are technology-lead home for all your motoring needs, from warranties and GAP Insurance to MOT's, servicing, and repairs.

We offer advice to nearly 1 million motorists nationwide and provide them competitive prices for the products and services we sell.


Requirements of Service Advisor role:


  • Assess warranty repairs using our software and process in line with policy terms
  • Manage repairs in network workshops (over 10,000 in the UK)
  • Ensure correct diagnosis costs and causes for failures of mechanical and electrical components
  • Check parts and labour costs are accurate and source reconditioned/ refurbished parts where appropriate
  • Automotive/ mechanical experience is necessary, eg service / parts advisor, engineer, technician or service technician
  • Competent customer service skills required
  • Processing customer contributions towards repairs
  • Any other duties your manager reasonably asks you to perform

Benefits of working with MotorEasy:


  • Modern office with a closeknit friendly team
  • Regular competitions and perks
  • Monthly social events and EOY parties
  • Blend of youth and experience, some working for the CEO for 20+ years
  • Family run business with easy access to the CEO
  • Free MOT and service through our network each year
  • Company pension

What We Offer

Salary:
£30,000 basic


OTE:
£37,500 (Your OTE will be based on achieving KPIs, and will be paid monthly)

Holiday: 22 days holiday


Hours:
Mon - Fri

Office based


Job Types:
Full-time, Permanent


Pay:
Up to £37,500.00 per year


Benefits:


  • Company events
  • Company pension
  • Onsite parking

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Commission pay

Experience:


  • Mechanical knowledge: 3 years (required)
- vehicle service: 3 years (required)


Language:


  • English (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person
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