Systems Technical Support Coordinator - Milton Keynes, United Kingdom - The Open University UK

The Open University UK

Verified Company

Milton Keynes, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Unit:
People Services

Salary:
£28,762 to £31,411

Location:
Milton Keynes

Please quote reference: 20550

X1 Fixed-term Contract until 30th November 2024 and X1 Fixed-term Contract until 30th November 2023

Closing Date: 10 January, :00

Although this opportunity is aligned to our Milton Keynes campus, we are flexible on location with the understanding that you may be required to work on campus on an ad-hoc basis.

Change your career, change lives

The Open University is the UK's largest university, a world leader in flexible part-time education combining a mission to widen access to higher education with research excellence, transforming lives through education.

The role

This is an exciting time to join The Open University with multiple opportunities for anyone interested in a key role supporting the People Services teams with the technical delivery, configuration, analysis and workflow of new and old systems.

These are key roles in the team supporting the maintenance of HR systems through regular business activities, delivering and supporting system enhancements and change activity whilst ensuring all processes and procedural documentation is aligned for use by the service delivery teams.

The team is organised, great at building relationships and love to drive People Systems and service improvement.

People Services is committed to providing The Open University with high quality people solutions and is valued for its efficiency, expertise, partnering capability and service.

The Systems Team provides the day-to-day functional support to all users of all people systems, particularly SuccessFactors Employee Central.

The team enables the efficient delivery of, and continuous improvements to, the operational delivery of People Services processes, and support the OU organisational design and structure.

It's an exciting time to join the Systems team, and the main purpose of the Systems Coordinator role is to be constantly delivering and managing high levels of people change, using People Services systems, technology, digitalization and improved ways of working with minimum business impacts.

It will work with the team to support process documentation, process improvement and People Services change activity and workstreams in collaboration with the service line owners.

Skills and experience

Do you enjoy the challenge of exploring Systems related problems, working with the business to understand their needs, and finding suitable technical solutions?
Are you a commercially aware individual with excellent communication skills and a background in system process improvement or change activity? Can you drive delivery to meet KPIs and SLAs ensuring contractual obligations are met?

If so, look no further If after reviewing the enclosed Job Description you wish to apply, we would love to hear from you.

The full summary of duties and skills required for the role can be found within the Job Description.

What you get in return
We offer a great range of benefits that support our employees and their families for the long term.

Benefits include an attractive pension proposition and 30 days holiday per annum pro rata, plus Bank Holidays and Christmas closure days.

How to apply
Access details for disabled applicants are available from the Resourcing Hub, telephone: , quoting the vacancy reference above.
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CV
Remember to attach your CV and Personal statement as
ONE DOCUMENT.

Closing date:10 January midday

**We offer a range of inclusive employment policies which include family and carer friendly flexible working arrangements and have many supportive staff networks and wellbeing services. We also endorse the principles of Athena SWAN, with commitment from all levels of the organisation in promoting gender equity.