E-commerce & Technical Support Specialist - Milton Keynes, United Kingdom - Viva Wallet
Description
Description
E-Commerce & Technical Support Specialist/IT Support/ IT Support Officer
Are you looking for the chance to be apart of one of Europe's fastest growing Fintech companies? Do you have experience or understand terms like Woo-Commerce, Shopify, PrestaShop and other plugins? Do you have a passion for all things technical and love talking to people?
As an E-Commerce & Technical Support Specialist/IT Support/ IT Support Officer your role would involve acting as 2nd level point of contact for any technical issues for our customers.
Requirements:
For this position you can be either:
- Experience in E-Commerce & Technical Support Specialist/IT Support/ IT Support Officer.
- Recently completed IT Training School/IT Studies with a keen interest in E-Commerce technology.
Ideally you will have:
- 1year minimum experience as a 2nd level Technical Support Agent/ IT support, preferably in the Banking/ IT/ Telecommunications industry.
- Working knowledge of API, API Calls, Shopify, Woo-Commerce, E-Commerce platforms/modules/plugins.
- Extra confidence with technology and familiar with CRM systems, software, and hardware.
- Passionate about serving customers, act with ownership and maintains high level of professionalism.
- Creativity and a strong desire to solve IT problems.
Desirable
- The ability to communicate in additional EU language such as French, Dutch, Greek at C1, C2 level or above would be considered a plus.
Benefits
- A competitive salary (based upon your super skills and experience).
- Annual personal performance bonus (Up to 4 x monthly salaries).
- Pension.
- Free gym for Milton Keynes employees.
- 22 Days holiday rising to 25 with service.
Job Types:
Full-time, Permanent
Salary:
Up to £30,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- MILTON KEYNES: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
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