Retail Catering Supervisor - Manchester, United Kingdom - Oak View Group

Oak View Group

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Oak View Group:

Oak View Group (OVG) is the world's leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to positively disrupt business as usual.

As the largest developer of sports and entertainment facilities in the world, OVG prioritises the way we do business focusing on making long-term investments in our people and our planet.

OVG have completed seven arenas, with many more in development, including Co-op Live, with more to be announced in the future.

Co-op Live is in a joint venture partnership with City Football Group and we are proud to work with Co-op as our Naming Rights Partner.

About the Venue:

Co-op Live will offer a food and beverage hospitality service that will put us head and shoulders above the crowd, as we welcome over 23,500 fans and amazing artists to taste the delicious food and drinks unique to the space in Manchester.

With 32 amazing bars and restaurants and 12 premium lounges and clubs - we're going to be delivering an exceptional hospitality service for the people of Manchester and beyond.

On the menu will be great food, seasoned with world class service and all with a planet friendly vibe in the heart of our vibrant community.

For more information - Co-op Live

Role Purpose:

As we gear up to opening our doors, we're excited to announce we are looking for talented Retail Catering (Concessions) Supervisors to work with the Retail Managers to deliver a unique experience for a catering area/bar for general admission fans.

In this role of you will:

Work closely with the Training Manager and Talent Acquisition Manager to recruit and maintain top-notch team and implement a training plan for the F&B team.
Manage onthejob training for live event days, overseeing team development in your area.
Supervise a dynamic workforce of 2050 people on live event days, delivering concise briefs as directed.
Instill a culture of continuous improvement, delegate tasks, and maintain safety standards.
Collaborate across departments to deliver outstanding service and environmental sustainability.
Use strong interpersonal skills to lead, influence, and encourage a high standard of work.

This is a casual role offering flexible shifts available around your other commitments - involves shifts at evenings and weekends.

Hourly Rate:
£13.25 per hour + holiday pay on top + Service Charge

Start Date:
March or April when we open our doors to Co-op Live

Knowledge, experience & skills required:

Proven track record of supervising a team within a retail/concessions environment.
Has experience of supervising in fastpaced setting within stadium, events arena, festival environment or similar.
Ability to communicate with employees, coworkers, volunteers, management staff and fans in a clear, professional, and courteous manner which fosters a positive, enthusiastic, and cooperative work environment.
Ability to make fast operational decisions quickly and under pressure.
Ability to work well in a teamoriented, fastpaced, eventdriven environment.
Problemsolving abilities.
Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.

Our Inclusion Commitments:
Our venue is for the fans, the artists, everyone Attracting a diverse workforce which reflects our local community is what will make our venue the best music venue in the UK

We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it.

We also believe that inclusivity drives innovation, strengthens our

people, improves our

service, and raises our

excellence.

We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co-op Live, come and get involved.

Employee Screening and Eligibility to Work:

We recognise the importance of safeguarding, dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.