Account Manager - Slough, United Kingdom - Reed Business Support

Reed Business Support

Verified Company

Slough, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company in Slough are seeking a Membership Account Manager

Job Summary:

The Inspire Account Manager is responsible for the growth of membership across the account management of existing members; recruitment of new members; developing and
delivering compelling business-focussed events and special interest groups, securing relevant and
topical business speakers.

Principal Objectives:

Responsibilities:

Retain a portfolio of the existing members, articulating the value of membership and

encouraging active participation in the company activities

Broaden and deepen member engagement, becoming a trusted advisor to members and

customers, providing high quality information and support

Build and maintain an appropriate sales pipeline with a view to meeting and exceeding

annual sales targets

Identify and act upon opportunities for upgrading members where appropriate
Create and maintain engagement plans to meet retention and sales targets
Track and record all member and prospect engagement via the CRM system
Represent and champion the membership voice in internal discussions
Actively encourage members and prospects to complete the Quarterly Economic Survey and

other ad hoc surveys to gauge the economic health and priorities of the business community

Work with members and internal stakeholders to develop, lead and host a relevant and

appealing programme of business-focused events, targeted at an agreed tier of membership
and ensuring strong attendance

Identify and attend external events to generate new sales leads and maintain ongoing

relationships

Work closely with the Policy & Inward Investment team to develop and support sector

working groups

Person Specification:

Essential:

Min. 5 years' B2B account management/sales experience with proven ability to build

relationships with clients

Proactive approach to customer service, including experience in hosting events
Excellent verbal and written communication skills
Portray a professional visual, written, and verbal image always
Capable of interacting with members and articulating the membership value proposition
Effective team player and to work flexibly beyond designated service areas
Confident, friendly persona with excellent interpersonal skills
Proactively develop knowledge of the the company and its product portfolio.
A team player, working collaboratively with colleagues across the business and building

consensus

Fully competent in Windows Office products & social media skills
Willingness to travel to internal and external events and meetings across the Thames Valley
Hold a full UK driving license and have access to a car.

Preferred