Customer Service Advisor - Coventry, United Kingdom - RSD Recruitment
Description
Customer Service Advisor
£21,000 - £22,000
Monday to Friday (8:00am - 16:30pm), 1 in 2 Saturdays, 1 in 2 Sundays
Full time
The Access Store is the operational heart of the company. The role of the Customer Sales Advisor is to ensure Access customers receive a consistently high level of service.
In addition to providing day-to-day help to our customers, the Customer Services Advisor will contribute to the overall cleanliness appearance and overall effectiveness of the operation and, in the absence of other management, may be required to take responsibility for other Store activities.
Main Duties:
- Deal effectively with sales enquiries from customers over the telephone and face to face, advising and selling the range of available services to potential and existing customers
- Maximise every sales enquiry to ensure the store hits its target
- Complete all administrative tasks to ensure compliance with company procedures
- Maintain a clean and tidy store.
- Will be required to lone work. In instances of lone working or in the Store Manager
- Will be required to carry out forklifting.
- Ensure that the store 'bad debt' is kept to a minimum. Implementing procedures
- Adhocduties
Responsibilities:
- Day to day liaison with customers
- Achieving a high level of customer service and satisfaction
- Achievement of weekly, monthly and yearly sales targets
- Lone Working
- Physical rounds of the store and the units
- Forklifting, where applicable
- Housekeeping
What we offer:
- Great progression opportunities
- Bonus scheme
- Competitive salary
Job Types:
Full-time, Permanent
Salary:
£20,000.00-£21,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location:
One location
Reference ID:
IL - CSA
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