Team Leader - High Wycombe, United Kingdom - Registered Carers

Registered Carers
Registered Carers
Verified Company
High Wycombe, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Job Title:

Team Leader


Reports to:

Registered Manager


Responsible for:

Support Staff and Senior Support Worker


About Us:


Our Client provide housing and support to individuals with a learning disability, autism or mental health problems in High Wycombe.

We support people in registered care settings, supported living services within people's own homes.


Location:

High Wycombe


Role Purpose/Overview of Role:


Our Team Leaders are an important part of of our business and provide hands on support to our service users whilst also providing line management of support staff and Senior Support staff.

The Team Leader is responsible for day-to-day responsibilities within our teams.


Team Leaders will provide emotional, education and physical support to service users and will act as a role model treating service users with respect, dignity and equality.


Job summary:


To ensure that the home or service provides and maintains the highest levels of support and services in accordance with our clients Mission Statement, Statement of Purpose and policies and procedures.

To monitor and manage high-quality person-centred support in line with the values and philosophy of the organisation.

To ensure that the service provision is underpinned by a commitment to White Leaf Support's Equal Opportunity policy and procedures.


  • To manage and monitor the daily running of the home or service and be responsible for allocating duties on shift.
  • Ensure that the Support Workers carry out their duties and responsibilities, with guidance and support and provide mentoring to support staff where necessary.
  • To ensure that service users' needs are fully met and that they are fully involved in all aspects of their lives and to encourage individuals to be as independent as possible.
  • To utilise assurance reviews to ensure that all required care standards and legal requirements are met. When Internal audits identify correction, these are actioned and recorded within the agreed time scale.
  • To monitor and manage all administration requirements within the home/service, under the supervision of the manager.
  • To work with the multidisciplinary team as required and adhere to the principles if the Mental Capacity Act, to ensure that best interests are identified for each service user and plans are established to meet them.
  • To be responsible for all financial resources allocated to the Team Leader.
  • To manage support staff and be involved in recruitment, promotions and disciplinary procedures when required.
  • To liaise with external professionals and bodies including CQC, Social services and health professionals.
  • To undertake annual appraisals and support staff supervisions in accordance with company policy and CQC requirements.
  • To be involved in the assessment process with prospective service users and assist with all transactions for the home or service.
  • To work in partnership with the Manager to achieve the best outcomes for the home or service.

Duties and Responsibilities:


Service Users

  • To actively promote a personcentred approach to support service users. To ensure that the individual needs of all service users are met on a daily basis by the team and that all appropriate meetings are held and recorded as required.
  • To ensure that all accurate and current records are maintained for each service user and that effective contact is maintained with other professionals involved.
  • To be responsible for monitoring and attending all service users reviews and monitoring any follow up action required.
  • To liaise effectively with all family members and ensure that they're informed of relevant meetings, reviews or company events.
  • To work in partnership with involved professionals and promote their work within the team for the benefit of service users.
  • To ensure that service users and staff are enabled to make formal complaints In accordance with White Leaf Support's policies.
  • To ensure that service users are involved In decisions that may affect them.
  • As a Team Leader; to personally model and promote a high standard of personal care for each person including intimate care, hygiene and physical wellbeing.
  • To respond appropriately to medical or health concerns and administer medication in accordance with White Leaf Support policies and procedures.
  • To act as a key worker for named individuals; to oversee the coordination of their care plans and risk assessments.

Staff Management

  • To be responsible for allocation of roles and tasks during a shift and to maintain its effective operation at all times.
  • To support the team to support the skill development of every individual accessing the service, enabling them to make informed choices, encourage them to try new activities and assisting them to take measured risks when appropriate.
  • To support the Manager with overall rota responsibility to ensure efficient staff rota and manage the fair distribution of overtime when available. To ensu
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