Customer Services Specialist - Eastleigh, United Kingdom - Hendy Group

Hendy Group

Verified Company

Eastleigh, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you a confident customer service hero who would like to be part of our showroom team creating memorable experiences for our customers at our Honda dealership in Eastleigh? If so, we want to hear from you

This role gives you the opportunity to share your knowledge and expertise of our products with our customers in a clear and engaging way.

In this role, you will:

Prepare the showroom and vehicles for the day ahead;
Share your passion for our cars with customers, showing off each vehicles' spec and features, whilst maintaining a relaxed atmosphere for the customer;
Build relationships with customers, using your listening skills to understand their unique requirements and consider how different options might suit them; and
Organise and accompanying customers on test drives, bringing the driving experience to life.

The Rewards:

As well as a competitive salary, we offer a structured career with the opportunity for personal development and training within our rewarding environment.

In addition, you can expect the following benefits:

Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
Access to car benefit scheme from day one;
Life Insurance;
Enhanced family leave benefit;
Opportunity to join the company pension scheme;
23 days holiday (plus bank holidays), increasing with length of service;
Discounts on new vehicle, used vehicle, service and parts purchases;
Various perks and discounts with high street and online retailers and services.

About You:

Selfmotivated, energetic and enthusiastic, willing to work hard and learn as you go;
A fast learner who loves to absorb new information;
Fanatical about customer service, always happy to go the extra mile;
A people person, ideally with previous experience of customer facing roles or events;
An interest in cars would be advantageous, but not essential
A driver, with a full UK licence.

The Company:

Hendy Group is a family-run business with over 40 dealerships, which cover in excess of 75 franchise locations throughout the South Coast.

At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivery 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.

Job Types:
Full-time, Permanent