Internal Sales/customer Service - Sheffield, United Kingdom - Hillfoot Steel Ltd

Hillfoot Steel Ltd

Verified Company

Sheffield, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are excited to be recruiting for two Internal Sales roles within our team.

We are an independent dynamic, steel solution provider with strong family ethos and values that makes us stand out from the crowd and enable us to be successful in a challenging marketplace always striving to have a smile on our face.

As one of the UK's largest steel stockholders, we are recognised as experts by our diverse customer base in a wide range of industries including Automotive, Mining, Off-Highway, Power Generation, Construction, Defence and Industrial engineering sectors.

In this role you will be required to:

Build key relationships
Deliver a high level of customer service at all times
Evaluate enquiries via telephone
Produce and follow up quotations
Aim to develop trading customers and repeat business
Make proactive customer telephone calls to allocated customer base to create opportunities and orders.
Maintain individual customer plans, development platforms and CRM files where necessary.
Be committed to achieving individual and shared KPIs & sales targets
Grow profitability, control costs and maximise efficiency for the suite of allocated transactional accounts

A minimum 2 years experience of working in a Customer centric environment with a focus on delivering high levels of customer service.

Experience of engaging with customers, either face-to-face or telephone.

Experience of working in a fast paced environment.

Required Knowledge and Skills include:

Clear and effective communication

Excellent organisation and time management skills

Excellent attention to detail

Reliability

Results focused/target driven

A good understanding of Microsoft Office and CRM systems

Pay:
From £25,000.00 per year

Benefits: