Nhs 111 Operational Absence Manager - Oldbury, United Kingdom - Appcastenterprise

Appcastenterprise

Verified Company

Oldbury, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

NHS 111 Operational Absence Manager

DHU Healthcare

The closing date is 22 February 2023

Job summary
DHU Healthcare provides quality primary healthcare services.

As a not for profit social enterprise, we have a commitment to high standards, a proactive approach towards patient care and to achieving the delivery of a patient focused service.

An exciting opportunity has arisen for a 111 Operational Absence Manager to join our DHU 111 team

The purpose of the role is to lead on reducing employee absenteeism and to develop a positive culture around attendance management.

The post holder will work alongside the 111 management & HR team to effectively use and implement processes in a consistentway, together with identifying areas of improvement to support the business in monitoring and reducing absence levels.

Main duties of the job

The purpose of this role is to lead on reducing employee absenteeism to acceptable levels across the 111 division and develop a positive culture around attendance management.

The post holder will work alongside 111 management and Human Resources to enableeffective use and implementation of policies and procedures whilst developing consistency across the 111 teams.

The post holder will identify areas of improvement within 111 processes and help develop systems which support the business in monitoring attendanceand reducing absence levels.

About us

DHU Healthcare is a not-for-profit community interest company providing a diverse range of services to the NHS frontline, including urgent and emergency care, primary care, out of hours services and NHS111.

We operate 365 days a year, 24 hours a day acrossa wide geographical area including Derbyshire, Northamptonshire; Nottinghamshire; Leicester, Leicestershire & Rutland; Lincolnshire, Milton Keynes, Bath, North East Somerset, Swindon and Wiltshire a population totalling around ten million.

A socially consciousorganisation, we provide compassionate, safe, high-quality care to our patients and the communities we serve and offer a supportive work environment to our 2,000 people.

You can find out more about us at Our profile :
DHU Healthcare

Date posted
25 January 2023

Pay scheme
Other

Salary
£25,654 to £31,533 a year Pro Rata Per Annum

Contract
Permanent

Working pattern
Full-time

Reference number
M0051-OAM-OLDBURY-2

Job locations
Birchover House

Joseph Street

Oldbury

B692AQ

Job description

Job responsibilities
NHS 111 Operational Absence Manager

DHU Healthcare provides quality primary healthcare services.

As a not for profit social enterprise, we have a commitment to high standards, a proactive approach towards patient care and to achieving the delivery of a patient focused service.

An exciting opportunity has arisen for a 111 Operational Absence Manager to join our DHU 111 team

The purpose of the role is to lead on reducing employee absenteeism and to develop a positive culture around attendance management.

You will need:
Degree level education or similar level of job related experience

Previous experience of working in a similar environment and with various workforce management tools

Previous experience of absence management processes with proven effective outcomes

Experience of writing investigation reports and implementing new processes

Experience of managing teams

The ability to build effective working relationships

The ability to deal with emotional, sensitive or challenging situations calmly and with sensitivity and tact

Good organisational skills and the ability to work to tight deadlines

The ability to collect, analyze and collate data to produce reports to inform decisions

The ability to work according to the needs of a 24/7 service, including evenings and weekends

Previous experience in working with absence management tools/systems

Ability to implement new systems and support the development of new processes

Please see the job description/person specification for the full remit of the role.

Job description
Job responsibilities
NHS 111 Operational Absence Manager

DHU Healthcare provides quality primary healthcare services.

As a not for profit social enterprise, we have a commitment to high standards, a proactive approach towards patient care and to achieving the delivery of a patient focused service.

An exciting opportunity has arisen for a 111 Operational Absence Manager to join our DHU 111 team

The purpose of the role is to lead on reducing employee absenteeism and to develop a positive culture around attendance management.

You will need:
Degree level education or similar level of job related experience

Previous experience of working in a similar environment and with various workforce management tools

Previous experience of absence management processes with proven effective outcomes

Experience of writing investigation reports and implementing new processes

Experience of managing teams

The ability to build effective working relationships

The ability to deal with emotional, sensitive or challenging situations calmly and with sensitivity and tact

Good organisational skills and the ability to work to tight deadlines

The ability to collect, analyze and collate data to produce reports to inform decisions

The ability to work according to the needs of a 24/7 service, including evenings and weekends

Previous experience in working with absence management tools/systems

Ability to implement new systems and support the development of new processes

Please see the job description/person specification for the full remit of the role.

Person Specification

Qualifications

Essential