Night Porter - Reigate, United Kingdom - Reigate Manor

Reigate Manor

Verified Company

Reigate, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Manor Collection is a small group of hotels with properties in Surrey and Kent.

We are recruiting for a
Part Time Night Porter (24 hours per week) to join our busy team at Reigate Manor in Reigate, Surrey.

Aim:
To ensure our guests enjoy a peaceful night's sleep by looking after hotel safety and guest welfare at night.

You will also assist in setting up and servicing Event rooms and perform a variety of general guest assistance and porter duties.

Duties:

To manage the reception department during the night and take on all reception duties.
To attend to any guests needs efficiently and effectively, and to ensure the building is secure/locked at night.
Check in late arrivals and check out early departures in line with hotel procedures.
To attend to all late night guest requests.
To ensure all access to the hotel is secure and perform any related security jobs as required overnight.
Ensure cleaning and set up of the hotel is done ready for the day's next business.
Perform all pre & post night audit duties.
Collect all overnight breakfast orders and relay to early kitchen staff.
Liaise with the management team to see what areas need cleaning during the shift.
To take part in scheduled training and to proactively take part in relevant hotel meetings.
To have extensive knowledge of all hotel facilities.
Identifying and removing potential H&S hazards
To adhere to company processes with regard to data protection, financial crime and treating customers fairly.