Postmaster/mistress - Sutton Bonington, United Kingdom - Sutton Bonington Community Shop

Sutton Bonington Community Shop

Verified Company

Sutton Bonington, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Sutton Bonington Community Shop Limited is a Community Benefit Society combining Post Office services and a gift shop (Post Office Local Plus Branch), and is locally known as "Your Community Shop".

We pride ourselves on providing a range of essential Post Office and banking services to the village of Sutton Bonington and surrounding villages, whilst also supporting local creatives.

As our current Sub Postmaster is retiring, we are looking for a community minded individual (s) to take on the role of Sub Postmaster / Postmistress for this thriving village amenity.

Working in a post office is not just about selling stamps, our branch provides a wide range of services to the community so having a good product knowledge is important.

In the role you'll be responsible for dealing with letters and parcels, providing banking services, accepting bill payments, and selling foreign currency.

Where the branch is unable to provide a service, you will need to make referrals to larger branches or on-line services.

You will also need to ensure that Post Office processes and procedures are followed, and will be the immediate supervisor / point of contact for Royal Mail employees based at the premises.

You will need a good eye for detail and be numerate, with the ability to work quickly and accurately. Computer literacy is also a requirement as you will be working with Post Office systems and SAGE.

Most importantly you will have excellent communication and customer service skills, with the ability to greet customers in a warm and friendly way, actively listening to their needs and advising accordingly.

You must have a strong commitment to provide a good service.

In the role you will have the opportunity to help to source gift stock, and may be responsible for ordering, payment and accepting stock deliveries.

You will also be responsible for displaying the stock in an attractive manner and ensuring that the shop is clean and tidy.

Individuals will need to be comfortable working alone and independently for the majority of the time, but will also need to work as part of a wider team of part time employees, Royal Mail postal workers and volunteer Committee Members who support the running of "Your Community Shop".

As the main representative of "Your Community Shop", you will need to always be in store, on time, smartly dressed and ready to serve.

You must also be comfortable to secure the premises at the end of each working day.

Previous PO, customer service or retail experience is desirable but not essential as training will be given.

Opening / working hours are:
and Monday, Tuesday, Thursday and Friday

Wednesday and Saturday.

The role can be filled on a full-time basis, or by a number of individuals working on a part-time basis.

Working arrangements can be flexible, and we aim to meet the needs of anyone in our community wishing to apply.

Salary:
From £10.50 per hour

Additional Benefits:

Pension, Sick Pay, Holiday Pay

Ability to commute / relocate:
Sutton Bonington LE12 5NE

Interviews will be held on the morning of Thursday 23rd March.

Job Types:
Full-time, Part-time

Part-time hours: 35 per week

Salary:
£10.50 per hour

Benefits: