Aftersales and Service Advisor - Bury, United Kingdom - Emm Bee Motorhomes
4 weeks ago
Description
Duties include:
Administration of new and used vehicle warranties.
Booking of motorhomes for warranty/service/Habitational work into our workshop.
The ordering of relevant parts required for vehicles currently/ or due into our workshop
Liaising and organisation of work and transport for vehicles requiring work of third party suppliers
Regularly liaising between workshop and customers to obtain progress updates and advising customers accordingly.
Assisting in the time Management of workshop, ensuring vehicles are allocated the correct number of hours to complete necessary works and that those jobs do not over run.
Follow up of claims for warranty items
Assisting with managing the arrival and checking of all warranty parts to ensure are correct and without damage
Following up bookings for customer vehicle services
Handling and processing of V55 and COC forms for new vehicle registrations.
Meet and greet all Sales, Service and Aftersales customers
Sending of service reminders and follow up phone calls
Answering of inbound telephone calls
They will be customer facing and so must be presentable and have the ability to handle problems in a professional manner.
IT skills are essential, training of our systems will be provided.
Hours:
Total 37.5 hours per week.
Monday - Friday 9-5
Salary:
starting at £19,000-£22,000 based on experience.
Job Types:
Full-time, Permanent
Salary:
From £20,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Bury,
Greater Manchester:
reliably commute or plan to relocate before starting work (required)
Experience:
- aftersales: 1 year (preferred)
Work Location:
One location
More jobs from Emm Bee Motorhomes
-
Caretaker/maintenance
Bury, United Kingdom - 3 weeks ago
-
Caretaker/maintenance
Bury, United Kingdom - 4 weeks ago
-
Administrator/hr
Bury, United Kingdom - 3 weeks ago