Credit Control Assistant - Wilmslow, United Kingdom - Kingsway Finance

Kingsway Finance

Verified Company

Wilmslow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Credit Control and Customer Service Assistant - Kingsway Finance

About us

With a pedigree stretching back to 1995, Kingsway Finance is one of the UK's longest established independent asset finance and loan companies, who specialise in providing adaptable funding options for small and medium sized businesses, working in partnership with commercial finance brokers.

Kingsway Finance is part of the wider Praetura Group.

Praetura has multiple offices across the Northwest and was founded to provide growing and ambitious companies the funding they need to succeed.

By bringing a diverse range of financial services together, we can support businesses as they scale, and their funding requirements change.

At Praetura, we know it takes more than just capital to build a great business. It takes funding on the right terms, with the support of people who've been there before. And that's what we try to provide - more than money.

About the role

We're seeking a Credit Control and Customer Service Assistant to join our friendly, highly experienced team based in Wilmslow, Cheshire on a full-time basis.

At Kingsway Finance we provide exceptional service, so we're looking for someone who is passionate about a long-term career in the Financial Services sector and who will live and breathe our values every day;

We do the right thing, we are courageous, we are authentic, we are humble, and, we care._

The Credit Control and Customer Service Assistant role would suit a professional with excellent attention to detail and organisational skills.

This role also involves building relationships with key internal and external stakeholders, so great interpersonal skills are crucial. Full training in the role will be provided.

Key duties include:

Managing and posting payments.
Management of inlife deals.
Direct debit control and collections.
Broker buyback management or sale to customer at end of term.
Credit Control.
Managing the arrears portal.
Assisting with legal procedures, from insolvency to claims processes.
Develop knowledge of legal tools used in the collection of finance agreements.
Ensure that administration is in line with regulatory requirements and company expectations.
Ensure all business is conducted in line with regulatory requirements and company expectations.

Who we are looking for

Customer service focused and an excellent communicator.
Excellent telephone manner and written communication.
Proactive team player who is willing to learn.
Strong administrative skills.
Trustworthy and diligent.
Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint).
Positive attitude and resilient.
Strong problemsolving skills.
Experience in a similar role is desirable but not essential.
Experience working in the financial services sector is desirable but not essential.

What we can offer