Workforce Assistant - London, United Kingdom - FSRH

Description

Workforce Assistant

Job Type:
Permanent

Hours: 21 hours per week (based on FTE of 35)


Department:
Membership and Marketing


Salary:
Pro rata £15, £17, based on FTE £26, ,856)

Reports to:
Member Services Team Lead

Location:
Hybrid - FSRH Office (London Bridge) and home working.


Who we are:

The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area.

As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.

Can you help us?
We are seeking an organised and effective administrator to support our 'workforce' initiatives.

The SRH Workforce is comprised of doctors, nurses and allied practioners who deliver high quality care across the UK and beyond.

The FSRH Workforce Assistant will support the needs of this workforce, working to support the delivery our workforce strategy in partnership with the Director of Membership and Marketing and the Vice President of

Workforce, administering the committees in the Workforce Portfolio and taking the lead in responding to the workforce-focused queries from our membership.

The role will initially report in to the Director of Membership and Marketing, before being transferred to the Member Services Team in due course.

The role:

1.
Administer the Workforce Board of Council

• To provide committee support for the Workforce Board of Council and it's two sub

- committees.

• This will involve setting meeting dates, sending invitations, dealing with queries, taking minutes and action points, and preparing papers.
• Supporting with actions arising from the Board, including supporting the development of projects and programmes as directed by the Board.
• Supporting the Direct of Membership and Marketing in responding to queries from the Workforce Board of Council.

2.
Administer and support the Mentoring Scheme

• To act as a key point of contact and support for our forthcoming mentoring scheme, resolving member queries and ensuring the smooth running of the scheme.
• This will require the postholder to adopt a support role as a system administrator, using our dedicated member mentoring software to ensure a highquality mentoring experience. Full training will be provided and previous experience is not necessary.

3.
Administer the Job Description Review process and the panel representation

process

• To act as a point of contact for clinicians who are looking to recruit new SRH professionals and wish to have their job descriptions reviewed by the Faculty.
• Additionally, the role will require liaising between our interview panel of volunteers and potential employers to ensure FSRH representation on relevant interviews.

4.
Respond to workforce-focused member queries

• Develop change management strategies and plans to facilitate the smooth adoption of the new CRM-CMS systems.
• Coordinate training sessions and user documentation to ensure effective system usage and user empowerment.
• Provide advice and expertise on other digital projects on an ad hoc basis.

5.
Other tasks as directed by the Member Services Team Leader

• From timetotime the roleholder will be required to perform other tasks as reasonably allocated by the line manager (MST Team Leader)
• This may include responding to general member queries at busy times, with full support and training provided.

You will be:

• Organised with a logical approach to tasks
• Willing to learn about the SRH workforce
• Willing to learn additional digital systems and platforms to an intermediate level

You will have:

• Good communication skills
• Excellent organisational skills
• Experience of MS Office apps
• Good stakeholder and customer management skills
• Ability to work under your own direction
• Excellent calendarization and multitasking skills
• Excellent standard of written English

Experience of the following is advantageous but not essential:

• Knowledge or experience of working in the NHS or in a clinical setting
• Website editing
• Administrative experience, especially in a healthcare environment
• Committee administration

NB:

In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.

We will offer you:

We offer a range of benefits at FSRH to support staff wellbeing, including:

• 25 days holiday, with an additional 2 days leave after 2 years of service, and a further

3 days after 5 years.

• Birthday leave
• Flexible working culture
• Pension and life assurance scheme:
• 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary