Field Service Engineer - Reading, United Kingdom - Venn Group

Venn Group
Venn Group
Verified Company
Reading, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Field Service Engineer

Recruitment Agency reference:
_62774_

Locations you will cover:
Berkshire/ London / M4 Corridor


9 hour shifts, 6 days on and then 3 days off, with the shift blocks rotating between an early shift (7am-4pm), and a late shift (11am-8pm).

_Shift patterns may change as dictated by the needs of the business. _


Your duties will include:


  • Installation of new EPOS hardware including, data cabling if appropriate
  • Installation and deployment of systems using correct and documented procedures
  • Provide EPOS operational standards advice
  • Via Telephone, modem, Best Practice and / or training
  • Ensuring personal availability at all times required within defined territory(s)
  • Holding adequate spares availability at all times within defined territory(s)
  • Compliance that all deployed / repaired systems are asset tracked and assigned to the correct customer
  • Ensuring nonEPOS PC based ordering systems are supported and available
  • Support the Helpdesk team as required
  • General administration duties
  • Communicate any observations of future potential issues which may arise from any IT system
  • Stock management
  • Accurate and timely call closure and stock reporting
  • Associated engineer paperwork
  • Previous installation/engineering experience
  • Clean driving license
  • Excellent interpersonal skills
  • Basic technical aptitude
  • Good organisational skills
  • Customer service skills
  • Ability to work under pressure
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