Free Early Education Entitlement Officer - Leeds, United Kingdom - Leeds City Council

Leeds City Council

Verified Company

Leeds, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job title:
Free Early Education Entitlement Officer

Salary:
£29,777-£31,364

Hours:37

Contract:
Permanent

Location:
Merrion House, Leeds

***As a Free Early Education Entitlement Officer, you will be_ _working in the Family Information Service (FIS) team which is responsible for the administration of Free Early Education Entitlement (FEEE) and maintaining a website to provide families in Leeds with information on a range of Family, Childcare and support Services. You will support the Senior Information Officer with the administration of FEEE claims, raising payments, maintenance of the Ofsted download, search functionality on the FIS website and being a signposting family services for all families within Leeds.
- _It's not about just about inputting data and answering calls and making payments.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

About you
As an Information Officer, you will bring to the role:

Use databases, spreadsheets, and templates.
Work to deadlines and balance conflicting priorities / needs.
Flexible and adaptable to change to assist other services as required commensurate to grade.
Working with high levels of accuracy for tasks
Identify problems and areas for improvement and offer solutions.
Work unsupervised, using your initiative to adhere to time scales and deadlines and manage your own workload.
Ability to collate data and use it to produce reports.
Knowledge and experience of adhering to procedures and legislation relating to confidential information.
Willing to actively participate in training and development activities to ensure up to date knowledge, skills, and continuous professional development.

About the role
Do you have experience in working with IT systems?

Are you a good communicator?

Would you be interested in supporting families in Leeds?

You should be a motivated, enthusiastic, and organised individual.

The post holder will be responsible for ensuring compliance with the statutory requirements of the Childcare Act 2006, the Childcare (Early Years Provision Free of Charge) (Extended Entitlement) Regulations 2022, and Early Education and Childcare 2024 legislation.

You will need to have excellent communication skills and work well as part of a team.

What we offer you
We take pride in offering the best employee experience, with benefits including:

competitive salary and annual leave entitlement plus statutory holidays

- membership of the West Yorkshire Pension Fund with generous employer contributions
- a clear career pathway and continuing professional development opportunities
- a range of staff benefits to help you boost your wellbeing and make your money go further

How to apply

_ _We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.**
We promote diversity and want a workforce that reflects the population of Leeds. Leeds City Council is ranked 70 on the Stonewall Equality Index 2023. We are also an age-friendly employer, a Mindful Employer, and a Disability Confident Leader.

This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.
- _
Job description

Job purpose
This is a key role in the Family Information Service.

The post holder will be responsible for the efficient day to day running of the Free Early Education Entitlement processes.

The post holder will also ensure that a wide range of information and advice is available to parents/carers and others on services and activities that will promote and support successful and rewarding family life.

Responsibilities

The post holder is specifically responsible for ensuring:
That administration of FEEE claims.

That excellent customer service is provided, and confidentiality requirements are observed.

The range of duties are:

Dealing with queries, supporting providers, producing payment timetables, and ensuring deadlines are adhered to.

To provide daily management, as required, for Information Officers for all aspects of work relating to FEEE in conjunction with their overall line management arrangements with the Senior Information and Development Officer.

Dealing with all queries associated with Free Early Education Entitlement for 9-months-23-months-olds, 2-, 3- and 4-year-olds with parents, carers, and providers.

To provide accurate written and verbal information for providers of Free Early Education in relation to claims for payment to all queries (written, telephone, face to face, electronic