Property Sales Consultant - Edinburgh, United Kingdom - DJ Alexander

DJ Alexander

Verified Company

Edinburgh, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

If your experienced in Customer Service and looking to enter into the Property Industry then we are looking for individuals to join our Sales Team.

The Location:

You will be joining our team based in our flagship city centre office at 1 Wemyss Place, New Town, Edinburgh.

This central location offering a great spot and surrounded by all local amenities a vibrant place to work with an exciting company culture.

**Hours:

Monday
Friday 9am 5pm**
Benefits

We're proud to offer;

Salary £23,000 £25,000pa
Company Car
IPad and Phone
32 days holiday inclusive of bank holidays
Company socials
That all important pension scheme to save for your retirement
Modern offices, technology and refreshment facilities
Health assured app for all your wellbeing needs
Access to Rewards Platform hosting a range of company benefits such as cycle2work, smart tech scheme etc
Excellent growth and development opportunities and to also learn alongside accomplished business leaders in the industry.

Job Summary & Overview
You will undertake a range of duties not limited to:

Working to support the sales team in booking appointments, creating reports, ordering home reports and property particulars
Liaising with clients regularly to deliver and excellent level of service at every point of contact, from arranging the initial valuation appointment to bringing their property to the market
Administrative support from updating records, processing invoices and maintaining property histories
Daily key reconciliation
Liaising with other departments
Creating marketing reports and drawing up contracts
Collating figures and reports
Accompanying prospective buyers to properties
Promote each property's positive attributes
Providing detailed feedback on viewers' reactions and innovatively overcoming any objections they may have during viewings
Promote attractions within the area around each property
Understand the potential of properties with innovative vision, and
Deliver exceptional customer service at all times.

Person specifications & competencies

Past residential property experience preferably in an Edinburgh firm
The commitment to deliver excellent client service
Experienced in creating quality property particulars with an eye for design and close attention to detail
Familiar with processes within a fastpaced selling environment and used to dealing promptly with clients, solicitors and surveyors
Aware of estate agency compliance requirements and knowledgeable of anti

- money laundering requirements

Excellent verbal and written communication skills
Proficient with all office software, including Outlook and capable of accurate input to databases
Friendly, outgoing nature and keen to do a highquality job at all times
Flexibility to work throughout the week with some working on Saturdays and Sundays
Excellent organisational skills
Wellpresented appearance
Great verbal and nonverbal communication skills.
Good organisational skills with a problemsolving ability.
Good communication/negotiation skills and very competent in resolving conflict and potential dispute
Confident at relaying information
Ability to prioritise and multitask
Ability to remain calm under pressure in a fastpaced environment.
Good IT skills including MS Office Suite
Legal Right to Work in the UK

About Us

As market leader in Scotland, D J Alexander has 40 years' experience and is constantly expanding, developing and striving to change the Property Industry.

D J Alexander is a trusted brand with a strong heritage, known for our customer care with clients and employees alike.

At the end of 2021, D J Alexander was acquired by the Lomond Group, a network of regional Lettings and Estate Agency's across the UK, further strengthening the DJ Alexander brand in Scotland and expanding the foothold with premises in Edinburgh, St Andrews, Aberdeen and Glasgow.

We are now looking to strengthen a team bound by a true passion for customer service, to enable us to deliver immediate and sustained growth in Scotland and achieve our vision to create the best agency in Scotland.

This is just the start of our journey, and we have a lot to do.

Due to this, we have a very exciting opportunity for a talented and experienced Customer Service Co-ordinators to join our Maintenance department.