Service Administration Support - Telford, United Kingdom - AMP Clean Energy

AMP Clean Energy

Verified Company

Telford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

As AMP Clean Energy's Renewable Heat business continues to grow, we are on the lookout for a
Service Administration Support.

The role will support the operations of the Service and Heat Supply (England and Wales) department by undertaking a range of tasks including works planning and general administration duties.

Main responsibilities of the role:

Assisting and support the Service Desk Manager to create service tickets and allocate to engineers as required
Assisting with reading incoming service reports and supporting in actioning any follow up works as required
Assist with planning on site works and coordination of Field Service Engineers
Manage, coordinate and organise accommodation for Field Service Engineers
Generate purchase orders as requested, to help support the team
Responsible for the ordering of the PPE/uniform through our One Wear platform and liaising with the managers and supervisors where applicable
Manage calibration records and arrange equipment testing
Manage engineer van stock levels and tooling requirements
Support the Service Heat Supply team in absence cover, where required
General administration support duties.
Excellent Microsoft Office skills including Excel, Teams and outlook etc
Experience with database systems and apps is desirable
Customer service experience would be advantageous
Good geographical knowledge, covering England and Wales locations.

Person specification:

Experience of delivering administration support in a fast moving and demanding operational environment
General interest in biomass systems and renewable/clean energy
Excellent communicator and commitment to customer service and satisfaction
Reactive and flexible: sense of urgency and knowing how to prioritise competing demands
Initiative to work independently, and work as part of a team
A desire to drive open tasks to effective completion within a targeted timescale.

Renumeration:

We offer an excellent remuneration package which will be discussed at interview.

Details:

Location: Telford Office
Hours of work: 40 per week, 08:0017:00 Monday to Friday
Annual holiday entitlement is 25 days. In addition, you will have an annual entitlement of 8 days for public holidays
Access to Employee Assistance Program and wellbeing benefits, and life insurance.

Job Types:
Full-time, Permanent

Salary:
£23,000.00-£25,000.00 per year

Benefits: