Neighbourhood Coordinator - Peterborough, United Kingdom - The Hyde Group

Tom O´Connor

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Tom O´Connor

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Description

Peterborough

Salary:
Up to £24,500

Hyde is looking to recruit two Neighbourhood Coordinators.


Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas.

We provide and manage 50,000 homes to over 100,000 customers.

Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community.


As a Neighbourhood Coordinator at Hyde, you will be working within the Specialist Housing team; coordinating / scheduling site visits for the neighbourhoods and specialist housing functions.

This includes property inspections, addressing safety issues and engaging with residents.


Responsibilities

  • Collaborate with Officers and Managers to ensure efficient allocation of resources and timely completion of site visits.
  • Identify the most logical route to reduce travel time between appointments.
  • Maintain a comprehensive schedule of visits, ensuring Officers and Managers are informed of their appointments and any changes.
  • Liaising with Customers to arrange and rearrange appointments if required.
  • Compile and maintain accurate and organised records for site visits, inspections, complaints, and resolutions.

Skills and Experience

  • Previous administration / scheduling experience.
  • The ability to use MS Office packages including Word, Excel, and PowerPoint.
  • A keen eye for detail.
  • Strong organisational skills, with the ability to manage schedules, appointments, and respond to changing priorities to ensure all deadlines are met.
  • Excellent communication skills, with the ability to interact with diverse stakeholders.
  • Good team working skills.

Benefits

  • A fantastic pension
  • Life assurance
  • Great holidays
  • An awardwinning flexible benefits package.
  • Volunteering days


Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative.

Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.


Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.


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