Renal Administration Support - Canterbury, United Kingdom - East Kent Hospitals University NHS Foundation Trust

East Kent Hospitals University NHS Foundation Trust

Verified Company

Canterbury, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Renal Administration and Clerical team are a forward-thinking team with our patients at the heart of everything that we do..

We are looking for an enthusiastic individual to join the team as Administrator within the Renal Department at Kent & Canterbury Hospital.

We require a high standard of organisational skills in order to provide an efficient medical secretary and administrative service to the Renal Consultants and the Team.

This role will keep you both busy and challenged.

You must be highly motivated with excellent communication skills, an ability to use your own initiative and work well under pressure.

You will be adaptable, reliable and a proven team member with good qualifications and/or experience. Knowledge of working in a hospital environment and medical terminology is desirable. You will be working with a wide range of people and communicating with both patients and staff, therefore empathy and patience is essential for this role

You will be joining a well-established and passionate team who support each other in the day to take management of duties and tasks.

We look forward to you becoming part of the Renal Team

To undertake clerical and administrative duties

Collecting, sorting and the opening of post

Print and process patient referrals received via the Electronic Referral System and register on database for the Consultant to triage.

Monitor Advice & Guidance requests received from GP surgeries via Electronic Referral System and process in a timely manner.

Audio type all clinical letters and other correspondence as required by the consultant and team, ensuring layout, spelling, grammar and punctuation is consistent.

Assess all enquiries and deal with effectively and respond appropriately

Provide support to other members of the administrative and clerical team and cross-cover during periods of annual or sick leave as required.

Covering Renal Outpatient reception during periods of the receptionist's absence.

The maintenance of department stationery, office supplies requirement and stationery storeroom

Make appointments as appropriate, in line with government and local targets and trust policy, procedure and guidance. Where this is not achievable, give notification promptly to line manager.

The organisation is currently launching its new improvement focus in the form of an improvement system called We Care.

The We Care System is a fundamentally new model that the organisation will be shifting to, it champions empowerment, promotes innovation and will bolster the connection and collaboration of staff throughout the organisation.

The We Care System utilises a multi-layered approach to improvement allowing staff to develop and produce a variety of ideas to combat the issues and problems that have been identified.

The system allows for the deployment of:

Strategic Initiatives which are long term projects and focus led and driven by our executive
Trust Priority Improvement Projects which are short term projects allocated to a range of project teams made up from our staff groups focusing on impacting our True North metrics and breakthrough objectives
Ward Based OMS which delivers daily management and continuous improvement on the frontline

NHSEI have always been clear that staff have a professional duty to get vaccinated and it remains our best line of defence against COVID-19.

As such NHS organisation including Primary Care, are encouraged to continue engaging with and supporting their staff to inform their decisions in order to drive vaccine confidence, protect themselves, patients, and everyone else.

NHSEI has produced COVID-19 vaccine communication materials.

Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.