Security Operations Centre Specialist - London, United Kingdom - Pinewood Studios Group

Pinewood Studios Group

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Role summary

The Security Operations Centre (SOC) Specialist will play a first point of contact role to provide incident response management whilst delivering excellent security services as part of the safety and protection of Pinewood Group Studios, its staff, customers and business visitors.

Working as part of a team of SOC Coordinators, the incumbent will ensure that the Security Operations Centre service is professional and effective by undertaking tasks such as monitoring and responding to live security feeds, safety, building and fire responses, coordinating the Studios response to incidents and alarm activations, and maintaining the Studios Security Operations Centre technology.

Principle accountabilities

Acting as the senior Pinewood representative for out of hours escalation of all occurrences and incidents across Pinewood sites
Responding to incidents and maintaining a secure and safe environment for staff, customers, contractors and business visitors
Take appropriate action to prevent, minimise or resolve these issues through priority tasking
Coordinate and support all studio response process, including alarm activation and evacuation procedures
Proactively monitoring the Closed-Circuit Television (CCTV) system to ensure that security is maintained in accordance with SOP's
Escalating & reporting security breaches, failures of procedures and unusual incidents to the Head of Security and Operations Manager whilst maintaining the security logs to the required high standards
Control radio channels and act as the focal point for all security related communications
Provide effective support to Studio Emergency, Business Continuity and Disaster Recovery Plans when activated
Support studio staff and contractors, for example by managing safe and secure access into controlled areas
Continually monitor and audit all systems to ensure, for example, faults are identified and resolved quickly. Identifying and improving operational delivery with strong attention to detail

Nature and scope

Responsible for the daily operation of the Security Operations Centre ensuring the service is professional, proactive and technology is fully utilised.

You will prioritise tasks and proactively utilising all security operations centre technology, protecting the Studio, and providing clear support and direction to manned guarding security teams.

This will involve monitoring the security systems in place over multiple sites, including CCTV; AACS and Intruder alert systems. Will also be responsible for monitoring Life safety systems including Fire alert technology.

Required to make operational decisions and initial management of emergency situations, all aimed at providing a safe, secure and fulfilling environment for the studios, staff, customers and business visitors.

Skills and experience

Ability to communicate clearly, explaining questions or requirements and responding to customers, colleagues, and contractors.
Level 2 CCTV
Level 3 and above security or business continuity qualifications
Customer focused security operations and strong communication skills essential
High level knowledge of relevant equipment and systems. IT proficient with a working knowledge of Word, Office and Excel.
Ability to give clear instructions to and provide general support and strong record keeping and report writing,
Able to plan and prioritise work dynamically whilst using problem solving skills
An understanding security system design and BS 7958:2015British Standards
Clear verbal and written communicator

Other information

Discretionary annual bonus of up to 7.5% of salary based on Company and individual performance
25 days' holiday as standard with the option to buy 3 additional days.
Pension scheme 5% employer contribution and 3% minimum employee contribution.
Comprehensive private medical healthcare, for you and your immediate family, including cover for preexisting conditions, dental and optical cover.
Income protection for yourself, up to 75% of salary
Life assurance of 4 x annual salary
Various other staff perks including but not limited to, gym and retail discounts, free film screenings and staff events.

We provide free transport from nearby tube and mainline rail stations to the studios. Details of our shuttle bus service are available on our website.

Supplemental pay types: