Clinic Assistant - London, United Kingdom - SpineWorks Chiropractic

Description

_We are looking for a Clinic Assistant /Receptionist to join our passionate team at SpineWorks Chiropractic Applicants must submit a cover letter to be considered for this amazing role_

Very versatile role including:
RECEPTION, MARKETING, SALES, ADMINISTRATION, PATIENT EDUCATION and PATIENT CARE ASSISTANCE


Our perfect applicant:

- people person with consistent positive attitude and high level of energy
- great skills on computer and social media
- strong interest in holistic health and well-being
- adaptable, inspiring and resourceful
- motivated by personal and business development
- relentless until goal is achieved
- thrives working in a busy environment
- strong experience in customer service /marketing / front of house

SPINEWORKS CHIROPRACTIC is a modern health clinic, offering state-of-the-art care in spinal and postural correction.

Our busy team of 3 chiropractors and 3 sports rehab therapists offers a very positive and inspiring place to work.

Our mission is to help as many people as possible to maintain health through natural chiropractic care.


please note - WE WILL ONLY CONSIDER APPLICANTS WHO SUBMIT THE ASSESSMENT AND WHO EXPLAIN THEIR INTEREST IN THE POSITION AND DETAIL THE RELEVANT EXPERIENCE AND QUALIFICATIONS.


Responsibilities:

• Diary management and bookings
• Payments, daily banking and client accounts
• Recalls on a daily basis for clients in care and reactivation of old clients
• Administrative responsibilities: clerical, letters, stock of products, weekly stats etc.
• Update of _Excel _and _Google Docs_
• Managing the social media business page
• Helping therapists in patients care (onsite training provided)
• Promotion of services and providing patient education on holistic health
• Management of internal marketing campaigns, requesting client testimonials and _Google _reviews
• Participation in promotional stands for the clinic in different locations (spinal screenings)

- _General housekeeping and cleaning to ensure the clinic is clean and tidy at all times


Requirements:

• 2 years of experience as receptionist in a clinic / gym / spa /salon
• Valuable experience: customer service in busy environment / telemarketing.
• Someone who speaks and writes excellent English
• Excellent communication and interpersonal skills
• Great computer and phone skills
• Proficiency in MS Office (MS _Outlook, Excel, Word _and _PowerPoint_)
• Experience of using CRM (we use _KEAP/ InfusionSoft)_
• Experience of managing _Facebook/Instagram _business page
• Professional, helpful and friendly both in person and on the phone
• Must be flexible, trustworthy, punctual and reliable
• Excellent multitasker, with awesome organisational skills and attention to detail
• Works well under pressure especially during very busy clinic hours
• Energetic with constant positive attitude at work
• Living within 30 min commute of the clinic (SE11 4DA)
• Someone available early morning, evenings and Saturdays.

, Permanent - 32 to 35 hours per week

Schedule:
Monday to Friday, on different shifts between 07:30 to 21:00. Saturday from 8:15 to 14:00.


Salary:
£ per hour (£21,000-£25,000 per year) depending on experience and responsibilities. Pay scale and responsibilities will increase against performance


Salary:
£21,000.00-£25,000.00 per year


Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• London,

Greater London:
reliably commute or plan to relocate before starting work (preferred)


Application question(s):

• Please make sure you are available to work ALL these different shifts: AM shift 07:30 13:30.

PM shift: 13:30 - 20:30. Saturday 8:15 to 14:30 : Full time role 30-35 hours a week

• How would your previous employer describe you in 5 words?
• Are you in a 30minute commutable distance to the clinic?

Experience:

- front of house / reception / spa: 2 years (required)


Work Location:
In person

Application deadline: 05/10/2023

Reference ID:
Clinic Assistant / Receptionist

Expected start date: 18/12/2023