Credit Controller - Armagh, United Kingdom - Bunzl McLaughlin

Bunzl McLaughlin

Verified Company

Armagh, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Part of Bunzl plc, a FTSE 100 company, Bunzl McLaughlin is a market leader in the hospitality and catering sectors across Ireland, both North and South.

Placing innovation at the heart of its corporate identity since 1894, Bunzl McLaughlin delivers a reputable and unparalleled level of excellence through both product offering and service.

At Bunzl, we pride ourselves in offering our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.

We currently have an exciting opportunity for a Credit Controller to join our Credit Control Team to ensure sales are turned into cash as quickly as possible and minimise the business' risk to bad debt.

Key Responsibilities

Debt Management

Proactive debt management throughout the month for all customers in NI and Donegal area, to ensure their exposure is in line with credit limits/terms.
Providing risk assessments and credit checks for all new customers
Liaising with solicitors and sale staff to recover bad debts
Manage order release in line with company deadlines and with customer credit terms

Customer Management

Capturing and quickly actioning customer complaints and issues
Management of customer database
Advising customers/BDM's on best payment options for large oneoff orders

Experience

A minimum of 2 years' experience in a credit control role in a similar size organisation.
Understanding of pursuing debt collection through the legal systems (solicitors/courts)
Understanding of dealing with liquidations/bankruptcy/receiverships etc.

Quality of Work

The ability to work at a pace that matches the requirements of this fastmoving business and recognise the importance of meeting deadlines
Strong organisational and time management skills
Arranges work schedules and prioritises work to meet deadlines
Computer literate, logical and methodical approach to work
A high standard of numeracy, accuracy, and attention to detail

Teamwork

The ability to work in team as well as individually
A willingness to work extra hours or assist in other areas outside role

Communication Skills

Calm, level headed approach to dealing with difficult situations with customers
Able to convey confidence, authority, and persistence with all levels of staff working for the customer
Ability to listen and quickly understand information
Presents information in a clear and concise manner
Can change communication style for different types of customer and different types of situation.
Ability to negotiate in a variety of situations

Customer Focus

Sees Credit Control as a Customer Service
Shows a genuine interest in and makes sure the needs of the customers are met in a way that benefits both the customers and the organisation
Ensures actions of self and others meet or exceed customer requirements.

Attitude

The ability to recognise potential risks to the company and react accordingly
Accepts additional challenges and responsibilities willingly and assists others.
Selfreliant
Adapts to changes and uses resources effectively
An effective coach and role model
Confident enough to make decisions on their own
Smart enough to know when to refer decisions to the Credit Control Team Leader

Benefits

We also provide a thorough induction programme, buddy system and comprehensive on the job training in order to give you the best possible opportunity to succeed.

On top of this, we offer a competitive salary and unrivalled benefits package including.

29 days holiday (increasing to 34 days with service)
Opportunity to purchase additional holidays
Healthcare cash plan
Life assurance
Company pension
Employee assistance programme
Employee retail discounts
Sharesave plan
Long service awards
Enhanced maternity / paternity pay
Cycle To Work Scheme

Benefits: