HR Operations Adviser - Liverpool, United Kingdom - Seqirus A CSL Company
Description
This position is a key role within the HR Service Center, part of the HR Operations, EMEA team. It presents an exceptional opportunity to join a cohesive team focused on HR Operations across the EMEA region. In this role, you will report to the HR Operations Manager and work collaboratively with the HR Operations team to support our EMEA customers effectively- About You:- You excel in teamwork and can engaging others through thoughtful inquiries.
- Your forwardthinking approach drives you to develop adaptable solutions that facilitate growth.
- You are driven by a desire to innovate and improve our processes, focusing on both immediate and future objectives.
- As a dedicated team member and a natural collaborator, you are enthusiastic about contributing to the collective achievements of our team
- Responsibilities:
- Under the guidance of general oversight, this role involves addressing queries from employees or managers in line with set protocols.
- Handles requests and questions that necessitate straying from typical scripts and guidelines.
- Engages with either the Center of Expertise or HR Business Partner as needed and knows when to escalate issues appropriately.
- Keeps uptodate and thorough understanding of the company's HR policies and practices.
- Recognises patterns in escalations and finds ways to meet unique or evolving requests.
- Manages the lifecycle of tickets in the case management system, from creation and monitoring to resolution
Qualifications:
- A level, HR Qualification, CIPD
- German speaker (C1 level)
- Experience in HR or Shared Services operations; experience spanning multiple HR areas is desirable.
- Knowledge of Case Management systems, ACD/IVR, and HR Portal technology desirable.#LI-MS1
CSL Seqirus is committed to attracting and retaining world-class employees who are valued for their contributions to achieving business objectives.
benefits
you can participate in when you join CSL Seqirus.
About CSL Seqirus
CSL Seqirus is part of CSL Limited (
ASX:
CSL).
As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness.
Learn more about CSLSeqirus
We want Seqirus to reflect the world around us
As a global organisation with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about
Diversity & Inclusion
at CSL Seqirus.
Do work that matters at CSL Seqirus
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