Customer Support Coordinator - Peterborough, United Kingdom - AB Agri

AB Agri

Verified Company

Peterborough, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Location:
Hybrid, Peterborough UK,

Contract and Shift details: 37.5 hours Monday - Friday + Saturday rota cover
Monday - Friday 8:00 - 16:30 with every 3rd week 9:00 - 17:30

Saturday Morning cover on a rota approx. 1 Saturday every 2-3 months

Overtime available including bank holidays

As a Customer Service Coordinator you will be the point of contact for our customers who are mostly Farmers when it comes to placing orders with us and answering queries.

You will have responsibility for taking orders, processing them on our internal systems and communicating constantly with internal and external customers to ensure that everyone is updated and informed about the status of their order.

What's in it for you

An opportunity to join a large team who work on a hybrid pattern between home and in our Peterborough office approx. 2 days per week
A fun and supporting culture where hard work and right first time is key with a team off motto of "one team it one dream it"
Potential for Permanent opportunity
Training and development more technical processes as well as future progression. All out current team leaders have started where you will start

What we're looking for

A great communicator
Happy with numbers and understanding the importance of correct data entry (for inputting orders into the system and using correct product codes)
Previous experience desired but as long as you have the right attitude, we can teach you the rest
Selfmotivated with great customer service skills you will be interacting with our customers on a daily basis, so relationship building is key

This is a great opportunity for someone who is looking for a role within a great team in a business that promotes development where your experience can take you into other areas of the group and team.

Location
For this role we are flexible about remote working. We can offer a full-time or hybrid approach from our Peterborough office. Ideally you will need to be able to come to the office 1-2 times a week but there is opportunity to be in the office full time if this works better for you

Rewarding your passion
When you join us, you'll do meaningful work and be rewarded fairly for it.

From annual salary reviews and incentive bonus, ongoing career development and enhanced family, financial and wellbeing benefits - these are just some of the ways we reward you - from day one.

About us
ABN is the UK's number one animal feed business, serving pig and poultry producers across the UK. These range from large corporate customers through to family-owned farm enterprises. We service these customers with feed, nutrition, advice, and related services.

We're part of AB Agri, the agricultural division of Associated British Foods (ABF plc) and we're passionate about feeding the world responsibly and affordably by making quality animal feed, creating nutrition and technology-based products, and offering data services for the agri-food industry.

What sets us apart is how we delight our customers - and that's because of great people like you. People with different life experiences who share common values. Together we're building a fair, innovative and inclusive culture.

Application Notes

Agencies and media sales
AB Agri group politely requests no contact from recruitment agencies or media sales. We don't accept speculative CVs from recruitment agencies nor accept the fees associated with them