IT Support Engineer - Witham, United Kingdom - Bristow Holland
Description
Bristow Holland have an excellent opportunity to join a business who has recently experienced exceptional growth, and consequently has a fantastic opportunity for an enthusiastic and driven IT Support Engineer to join their global team.
Working within a well-established IT team, you will be responsible for providing 2nd line support to a variety of different customers whilst providing exceptional levels of customer service and keeping in-line with SLA's.
Responsibilities:
- Assisting with the management of the Company's IT infrastructure
- Helping users resolve daytoday issues
- Selecting and purchasing IT equipment
- Triage incoming issues for priority
- Recording ITrelated assets
Key Skills:
- Experience working with Active Directory
- Windows Desktop
- Mac & PC diagnose & Repair
- Experience with Office 36
- Some understanding of networks
- Some knowledge of server and remote desktop configuration
- Good communication skills with the ability to relay information to users with all levels of understanding
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