Resources Coordinator - London, United Kingdom - Axon Communications

Description

About The Role:

This role is about supporting the optimal resourcing of our business to enable us to deliver effectively across all our clients.

Your responsibilities will include (but are not limited to):

• Supporting the senior leadership team to regularly plan ahead to ensure capacity and forecast are as closely matched as possible
• Supporting our practices to ensure that new work coming into the business is planned from a resourcing perspective
• Supporting our "Best Teams" approach by identifying the individuals who are most capable, and available, to support the needs of our incumbent and future clients
• Where forecast looks likely to exceed capacity, partnering with senior team members in the relevant practice area of the business to understand upcoming resourcing requirements and helping to explore potential solutions, focusing on internal solutions first
• Monitoring workflow and having discussions with team members to implement any changes needed to optimally resource the business, working nimbly while also keeping stakeholders informed
• Proactively and responsively (as necessary) accommodating changes to workflow to ensure optimal utilization and billability of talent
• Supporting the senior leadership team to track utilization and discussing any issues with the practice lead, line managers and account leads, where necessary
• Partnering with HR where the agreed solution is to hire (thereafter the usual process between HR and the hiring manager is followed) and supporting the senior leadership team to ensure any hires are in line with the agreed business plan
• Maintaining a freelancer database and relationships
• When needed, seeking appropriate approval for and sourcing suitable freelancers and working with finance, IT and account teams to onboard them
• Tracking freelancer time and, where needed, supporting with their reallocation across teams to maximize resources
• Working with teams to monitor the quality of work provided by freelancers and, where necessary, working with teams to provide feedback
• Onboarding new team members to our capacity and resource planning tools and processes
• Working with others to deliver any capacity and resource planning training, as needed
• Supporting the Operations Director with ad hoc tasks related to resource management
• Will have an interest and, ideally, some experience in resource planning and management
• Will be a good communicator and able to connect with people
• Will be proactive with a strong sense of urgency
• Will potentially seek to further their career in resource management

Our benefits:

As well as the basic salary, great social events and a culture of continual learning, our competitive benefits package includes:

• 25 days' holiday (with the ability for it to rise to a maximum of 30 days alongside length of service), in addition to bank holidays
• 5% employer pension contribution
• Private medical insurance (for you and your family)
• Income protection insurance
• Life Assurance service insurance at 4x your salary
• Travel insurance (for you and your family)
• An annual "wellness" benefit of £150 after 1 year's service
• Paid sabbaticals (at 50% basic salary) after 5 years' service

AXON
AXON is a global healthcare communications agency that ignites change in healthcare. Through the power of life-changing communications, we contribute to medical advances that improve lives. At the core of every scientific innovation and advancement, there is a simple and compelling story to be told.

We know how to tell that story, how to use the right tools to reach the right audiences at the right time, to provoke meaningful change.

We specialize in advising clients on medical affairs, clinical studies, real-world evidence, marketing, advocacy, and communications, all underpinned by insights and creative strategy.

AXON has an international reach, with offices in Copenhagen, London, New York, and Toronto, and a worldwide affiliate network.

Established in 2002, we have a deep heritage and expertise in healthcare strategy and communication, and we continue to learn and grow in the fast-changing healthcare sphere.

AXON is proudly an AVENIR GLOBAL company.


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