Customer Service Coordinator - High Wycombe, United Kingdom - Parker Jones Group

Parker Jones Group

Verified Company

High Wycombe, United Kingdom

3 days ago

Posted by:

Tom O´Connor

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Description

Parker Jones Group are acting on behalf of a new build developer who are looking for a customer service coordinator to cover maternity leave for 6+ months.

Duties

Management of Customer Defects report, updating with feedback from purchasers, scheduled appointments and general communication, seeking advice from managers as and when required
Act as the liaison between our purchasers and our trades to arrange appointments
Management of Customer Service Inbox
Management of the Customer Service Operative and their diary, overseeing workmanship and charging the trade at fault (where applicable)
Recovering incurred costs by determining the trade at fault (where applicable) and filing charges against their account

For this role you need to have new build or property experience.

Job Types:
Full-time, Fixed term contract

Contract length: 6 months

Pay:
£30,000.00-£35,000.00 per year

Schedule: