College Services Advisor - Colchester, United Kingdom - Kaplan International

Kaplan International

Verified Company

Colchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

College Services Advisor

The University of Essex International College (UEIC)

£21,255 per annum + benefits**
Would you enjoy helping international students to build confidence and become independent learners?

At the University of Essex International College, we're looking to appoint a College Services Advisor to join our successful team and support international students preparing to study undergraduate and postgraduate programmes at the University of Essex. At the heart of our educational approach is a belief in helping students become independent, motivated learners who will thrive in higher education.

The University of Essex International College has been set up in partnership with the University of Essex to provide new routes for international students wishing to study degrees.

The University of Essex is one of the most international universities in Britain and is also known for its bold approach to teaching, research and innovation.

Located in the historic Constable Building on the University's Colchester campus, the College delivers undergraduate Foundation, International Year One, Pre-Master's and Pre-Sessional English programmes and a range of other support and extracurricular services.

The Role

The College Services Advisor provides a vital role in supporting the administrative services provided to staff and students within the College.

Your responsibilities will include:

Assisting with daytoday customer enquiries at the College Services reception desk
Assisting with the organisation and running of the college induction programme
Assisting with events, accommodation, financial or welfare administration as required
Updating student data management systems
Conducting onetoone support tutorials with students liaising with academic staff as appropriate
Assisting with the development of the College social programme
Supporting with all studentbased services and Progression teams as required

In addition to the above areas, each of our College Services Advisors will have areas of specialisation based on their skill set.

These areas include, but are not limited to:

Student welfare Safeguarding
Student progression and data reporting
Class and exam timetable administration
HR administration
College and student finance administration
College image standards
Event planning and coordination
College social media maintenance
Visa compliance administration
Strong interest and experience in working with international students
A proven track record of solid customer service skills and teamwork
An ability to work in a busy environment and a flexible approach to work
Excellent Excel and IT skills, including analysing data
Good attention to detail and experience in handling sensitive information
Experience of working in UK education, EFL or the international student sector is desirable

Please note that applicants must be able to provide proof of eligibility to work in the UK. Employment is conditional upon successful completion of DBS certification and professional reference checks.

Application method and closing date

About us

Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia.

Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.

In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities.

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Applicants must be able to provide proof of eligibility to work in the UK._**£21,255 Per Annum + Benefits