Warehouse Operations Shift Controller/ Team Leader - Wigan, United Kingdom - 3P Logistics Limited

Description

Company Insight

Since the launch of our Company in 2006, we have worked with boundless enthusiasm to build a people centric business that provides tech enabled fulfilment and logistics expertise to aspiring retail brands.

We constantly strive to provide high quality, value for money operational support services that are second to none.

Fuelled by our commitment to service excellence, our award-winning business has gone from strength to strength and is now one of the fastest growing omni-channel fulfilment & logistics businesses in the UK with a Global reach.

As a well-respected brand in our sector, our ongoing success is largely due to the commitment, innovation, and skill of our outstanding colleagues.

Our incredible team work hard in contributing to our ongoing success whilst making time for fun at work forms a fundamental part of our Company values.

We demonstrate appreciation of our people through competitive pay structures, enhanced annual leave, flexible/hybrid working opportunities alongside a range of health and wellbeing support with access to amazing break out facilities at each of our depots that house everything from computer games, pool tables, to table football and darts, and even TV/relaxation areas.

In addition, our desire to go that extra yard for our people means colleagues also get to enjoy an extensive range of "free to access" benefits including discounts with various leading retail brands, fresh fruit weekly, refreshments, onsite parking, all of which is underpinned by an extensive colleague rewards program and a varied range of prescheduled fun events throughout the year.

Our inclusive culture encourages transparency, ownership, and honesty and we treat every colleague as a valued partner in the business.

From day one, our investment in your learning, development, and progression is our top priority and with the rate we're growing, there's never been a better time to join Team 3PL and play your part in on our exciting journey.

Job Insight:

As a Warehouse Shift Controller, you will be responsible for ensuring continuous workflow across your shift. You will ensure that planned hourly outputs by department are achieved and to a quality standard.

You will work closely with the Warehouse Shift Supervisor in ensuring achievement of key metrics across safety, customer, people, cost and quality.

Person Specification
You'll be a passionate individual, with a desire to share your knowledge with others. You'll possess a solid operational experience of working within a fast-moving technical Warehousing environment. A good communicator with a technical mindset and the ability to identify efficiency blockers and problem solve accordingly.


Key Responsibilities and Duties
The role is varied, and the duties below are not exhaustive.

• Coordinate inbound planning and the processing of inbound receipts on time and in full
• Monitor, record, maintain and embed all company H&S standards including observation reporting, hazard spotting and behavioural auditing.
• Identifying and implementing CI opportunities to improve efficiencies.
• Remove efficiency blockers to consistently achieve GP and OWR performance.
• Coordinate resource planning and the processing of outbound orders on time and in full
• Identify, analyse, and provide feedback on root cause of problems systemic and physical.
• Coordinate carrier collections

- good stock control disciplines

• Conduct ZT checks act upon the findings to reduce risk of failure and increase efficiency
• Support investigation and closeout of NCR's
• Deliver staff communications
• Act as cover in the absence of the warehouse supervisor
• Monitor individual and team performance and act on the intelligence
• Maintain the minimum standard of warehouse appearance
• Provide regular operational updates to the Warehouse Shift Supervisor as required.
• Identify & pursue safety, cost, quality & service opportunities.
• Actively support the HR & Safety functions.
• Attend all relevant training sessions / operational type reviews.
• Ensure all orders are fulfilled on time and in full in line with customer SLA
• Maintain warehousing equipment by scheduling preventive maintenance requirements or overseeing repairs
• Complete relevant reporting criteria

Primary Outputs (Results Orientation)

• Safety
• Reported Lost Time Injury (Accidents)
• Zero

• Customer

• Warehouse Service to Agreed KPI's

• People

• Absence Within Budget.

• Cost

• Warehouse Handling Gross Profit (GP) to Budget as a minimum.

• Quality

• Warehouse Quality Standard to Audit Score Target as a minimum.

Education and experience

• A proven warehousing background in a technical fast paced environment
• Committed to supporting team members.
• Flexibility to respond positively & reliably to internal and external requests.
• Financially aware with a desire to improve efficiency & reduce costs.
• Works well under pressure.
• Flexible working mindset to meet the needs of