Ms Dynamics Principal Technical Consultant - London, United Kingdom - Merkle

Merkle

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Company Description:

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specialises in the delivery of unique, personalised customer experiences across platforms and devices.

We call it 'people-based' marketing, and with over 25 years' experience, we are proud to be recognised as a global leader.

Merkle's heritage in data, technology and analytics is the foundation for our understanding of consumer insights that drives our people-based marketing strategies.

Combined with our expertise in performance creative and media, we can then offer our clients content-driven, contextual and compelling customer experiences that drive business growth.

In 2016, the agency joined dentsu, one of the world's biggest media companies to form the Customer Experience Management (CXM) Line of Business.

Job Description:

The Role
Come and join our team

We're looking for_ _a proactive, enthusiastic, and creative Lead/Principal Technical Consultant for Microsoft Dynamics 365 (focus on Marketing and Customer Insights) to integrate into our growing teams working across a diverse mix of clients.

The Dynamics 365 Technical Consultant role is a unique hybrid of business and technical consultancy with the ability to operate as a technical lead focusing on the Dynamics 365.

As the lead technical consultant for multiple client projects, this person is responsible for the successful onboarding and overall technological direction for those projects and works as a liaison between the client, project management and operations team to design and deliver high quality, scalable technical solutions.

Life as a Dynamics Lead Technical Consultant at Merkle

As part of your daily work, you will:

You will from part of a team of highly skilled consultants
there is not much we don't know about marketing technology implementation
Demonstrate technical expertise while scoping and driving the creation of marketing and data solutions, ETL, platform configuration, APIs, integrations, and other platform development
Lead discovery workshops, gather business, marketing, and technical requirements to craft a comprehensive and scalable solution
Create architecture diagrams and flow charts on both system architecture and detailed solution levels
Document the technical solution design of the Dynamics 365 platform following the requirements gathering
Own delivery tasks from initial scoping, planning and requirements analysis, through to discovery, design, development, testing, and deployment
Ensure alignment of business requirements with Merkle standards and policies, and with industry best practices
Proactively identify and resolve problems including client data feed issues and recommend appropriate courses of action
Stay abreast of industry technology innovations, new business practices, and thirdparty technology solutions
Help us continuously improve by identifying, creating, and enhancing internal systems and processes based on recurring client requests or evolving industry standards
Act as a consultant and technical expert on Dynamics 365 to serve clients' needs
Stay ahead of the curve with MarTech innovations, educate yourself and enable others on current and emerging technologies
The team is experienced in multiple software technologies, you will have the option to cross train and enhance your knowledge you could expand your product portfolio with a range of other tools (Adobe Experience Cloud, Salesforce Marketing Cloud, Braze, mParticle, Bloomreach, etc.)

Qualifications:

What we are looking for in you

Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate
Microsoft Certified: Customer Data Platform Specialty
Experience implementing Dynamics 365 projects, from scoping to implementation (either as an external agent or inhouse), ideally for two or more separate organisations
Experience with advanced industryspecific Dynamics 365 technology and processes required, including integrations with other platforms, configuring ETL, REST/SOAP API integrations and marketing pages
Exposure to other Dynamics 365 products, such as Sales, Service, Commerce, etc
Solid understanding of solution design and architecture
Technical background (Bachelor's or Master's degree, or work in a similar field)
Excellent communication, interpersonal, and team development skills; ability to interact with people of varying backgrounds, technical abilities, languages, and cultures
Excellent presentation and verbal skills with technical, nontechnical, enduser, and executive audiences
Ability to adapt in a dynamic working environment, learn quickly and solve problems
Ability to interpret technical and business objectives and needs, with attention to detail

Additional Information:

A few of the benefits