Therapy Services Coordinator - Lancaster, United Kingdom - CancerCare North Lancashire and South Cumbria
2 weeks ago
Description
We are looking for a caring, compassionate multitasker to join our Therapy Coordination Team. TCT are the first port of call for people affected by cancer and bereavement and are seeking holistic support.Main Duties and Responsibilities
- Coordination of Referrals, Assessments and Allocation of Clients:
- Provide information on all aspects of client services at CancerCare to clients, enquirers, and referrers.
- Coordinate the referral and assessment process
- Maintain the computerised client database including entering, editing & updating records of referrals, attendance, discharges and outcomes
- Provide functional expertise and training about IMS (or relevant system) to therapists and other staff as required
- When required, undertake initial assessments at CancerCare's premises to supplement the assessments carried out by our referrals' assessors.
- Be available to clients who walk in and need to talk and/or be assessed immediately.
- Management of confidential client records
- Respond appropriately to the need to cancel or reallocate clients in the event of their therapist's absence
- Provide information to therapists as appropriate
- Liaise with referrers and related agencies in line with processes and protocols
- Liaise with other CancerCare staff in particular support service staff to ensure clients are at the 'centre of support' given by CancerCare
Administrative Support:
- General office and administrative duties for Client Services
- Induct new therapists regarding the role of TCT, client allocations and monthly expense claims
- Induct external healthcare professionals and provide information on the services at CancerCare.
- To signpost to other services and organisations in line with processes and protocols
Additional Duties and Responsibilities:
- Promote the work of CancerCare and safeguard its good name and reputation at every opportunity
- Encourage clients to be aware of the full extent of CancerCare's services
- Promote CancerCare at events by giving talks, staffing publicity stands, visiting other agencies
- Represent CancerCare Client Services at events as requested by Head of Client Services
Job Types:
Part-time, Permanent
Part-time hours: 30 per week
Salary:
£17,160.00 per year
Benefits:
- Onsite parking
Schedule:
- Monday to Friday
Work Location:
In person
Application deadline: 02/08/2023
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