Mail Administrator - London, United Kingdom - 1st Formations Limited

1st Formations Limited

Verified Company

London, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Summary

We are looking for a hard-working, reliable and conscientious Mail Administrator to join our busy mailroom in our London office.

You will enjoy working with a high level of intensity and focus, and provide our customers and staff with a smile at all times - to maintain a positive working atmosphere.

This role would suit someone looking to build a long-term career with a growing e-commerce company.

Who are we
The 1st Formations Group is a market leader in the company formation industry.

We have developed a reputation for quality products and customer service excellence over many years and have ambitious plans to further expand our operations in the new start business sector.

Reporting to the Head of Service Delivery, the Mail Administrator will carry out high-volume administrative tasks using our Digital Mailroom technology, as well as carry out general mail-related tasks such as sorting mail and returning to sender, as part of a team.

This job requires a willingness to work paid overtime hours when required, during busy periods.

In a nutshell

Join an ambitious company with a strong belief in talent over hierarchy
Perform a high volume of administrative tasks using our CRM and Digital Mailroom technology
Work with high intensity and focus
Be flexible to work paid overtime when required to eliminate backlogs

Responsibilities

To perform administrative duties ranging in complexity using our Digital Mailroom technology
To log mail in an efficient and accurate matter onto our CRM
To sort items of mail from mailbags into relevant categories
To process return to sender mail in an efficient and accurate manner
To act as overflow for inbound customer service telephone calls providing a good level of customer service via telephone, when required

Skills and experience required

Experience of working in a highintensity role
Good computer literacy with a fasttyping speed
Positive mentality
Excellent work ethic and the ability to work with focus for long periods
Reliability
Flexible, with a willingness to work paid overtime hours when required
Good customer service skills
Good written and verbal English communication skills

Why join us?
Be part of a young, friendly, dynamic and international team working in a fast-paced environment. You will join an ambitious company with a strong belief in talent over hierarchy. We are always looking to improve and greatly value our team members' opinions and contributions.

Benefits

25 days holidays, plus 8 public/bank holidays
Option to buy up to 5 extra holiday days per year
Annual cost of living salary increase
14 weeks paid maternity leave, 2 weeks paid paternity leave
Employee Assistance Programme with 24/7 mental health helpline and free facetoface counselling for you and your family
Employee loyalty scheme including additional holidays and private medical insurance
Commercial bonus scheme
Pension contribution
Cycle to Work Scheme
Free Wednesday lunches
Free fresh fruit daily
Free postwork drinks
Dogfriendly office
Breakout rooms and social events
Covent Garden location, 2 minutes from the Tube

Working hours: 37.5 hours per week, Monday to Saturday, 9am to 5.30pm.

Location:
Covent Garden

Job Type:
Permanent

Salary:
£25,000

Job Types:
Full-time, Permanent

Salary:
£25,000
.00 per year

Benefits: