Therapies Administrator/receptionist - London, United Kingdom - Imperial College Healthcare NHS Trust

Imperial College Healthcare NHS Trust

Verified Company

London, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are looking for an enthusiastic and experienced Administrator/Receptionist to work in our Therapies administration team at the Hammersmith Hospital site.

In this role you will undertake all administrative process relating to therapies outpatients including reception and back office tasks including support for project work to improve service standards.

You will provide a high standard of customer care and general administrative support to our Therapy service.

You must have excellent communication skills, organizational and customer care skills.

You will have the personal qualities to deal confidently and confidentially with our patients, Therapies staff and other Trust staff and health professionals.

You will be flexible in your approach to supporting the therapy service to achieve its objectives and be able to work in a team.

You will be familiar with the Cerner system and any Cerner training which is specific to the Therapies service will be provided.

You will work closely with the Patient Service Centre, the Therapies administration team and Therapy staff to provide an efficient and effective service.

You may also be required to provide to cover cross site for planned and unplanned leave

We offer a flexible approach to working hours to meet the needs of the individual and the service. Please talk to us at interview about any flexibility you may need.

Provide effective and efficient administrative and reception support to the therapy inpatient and outpatient services, ensuring that administration processes meet the needs of all service users and the Trust.

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme.

Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community.

Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.

As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.

We welcome discussions about flexible working and encourage a range of flexible working opportunities wherever we can.

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.