Credit Contol Assistant - Leicester, United Kingdom - Terratruck Group

Description

Company Overview
Frank Howard Tools & Fixings, founded over 30 years ago, is an independent trading
business located in Essex. The business specialises in servicing the construction, civil
engineering and related industries with power tools, accessories, consumables, and PPE/
workwear. With 5 depots across the South-East and over 50 staff members, we are rapidly
growing and always looking for energetic and ambitious individuals to join the FH family. As
a company, we are excited to be hiring a team that will help drive transformational change,
efficiencies and processes to ensure that the businesses strategic objectives are met.


Role Introduction
Frank Howard Tools & Fixings is looking for an experienced Credit Control Assistant who
has strong interpersonal and IT skills to work within the finance team with the specific
responsibility of supporting the Credit Controller and sales team in delivering against the
company's credit control targets. You will also support the wider team on other finance
related tasks, such as month-end processing and management reporting.
The finance function for Frank Howard Tools & Fixings is relocating to its sister company
site, Terratruck Limited, which is based on Gipsy Lane in Leicester.


Scope of the Role
The main purpose of this role is to support the Credit Controller and sales team in delivering
against the company's credit control targets. The main responsibilities will be to liaise with
customers about their invoices, chase payments and reconcile their accounts. You will also
be required to monitor credit levels and assist in the preparation of month end reporting and
cashflow forecasting.
This role is a core member of a small and close-knit team and is essential to support the
continued growth of our businesses.


Primary Responsibilities

• Support the Credit Controller to manage the sales ledger and ensure its integrity
• Support the monthly reconciliation of the sales ledger control account, investigating and resolving queries where necessary
• Work in line with the debtors policy to effectively manage payments from customers
• Respond to customer queries promptly and effectively
• Distribute monthly account statements to customers
• Develop and maintain good customer relations to help with customer payments and retention
• Reconcile customer accounts on a weekly basis and ensure outstanding issues/queries are addressed promptly
• Escalate actions on unpaid debts, involving management where necessary
• Assist the Financial Controller with cash flow forecasting
• Support the sales team to negotiate payment plans and settlements with overdue debtors
• Provide information and support to colleagues across the business where required
• Assist in the preparation of month end reports where required
• Ad hoc tasks as required

Key Requirements
-
2 years experience (minimum) in a similar role:

• Strong communication skills, verbal and written at all levels
• Good interpersonal and relationship building skills
• Strong IT and Digital Skills
• Proficiency in Microsoft Office
• Ability to resolve problems quickly and effectively
• Good organisational skills
• Ability to cover other ledger activities (Desirable)

Your Perks

• Competitive salary
• Career progression
• Private health care cover
• Company pension
• Relaxed work environment
• Socials and activities

Interviews will be held remotely in the first instance.