Receptionist (Holiday Park) Part Time - Whitby, United Kingdom - Whitby Holiday Park
4 days ago
Description
Coastdale Parks is a family run business that operates four Holiday Parks in the UK under the name of Coastdale Parks.
One of which is the Whitby Holiday Park.We are looking for a Customer Service Assistant to join our Reception team at our Whitby Holiday Park.
The successful applicant will be required to assist the Park Manager in delivering excellent customer service and provide a warm, friendly welcome to our owners and visitors at all times.
The duties will vary and will include, greeting and checking in guests, telephone answering, dealing with customer queries, processing computerised bookings and general office duties to include social media
This is a permanent position consisting of 16 hours per week over two or three days a week at £11.75 an hour.
In addition we will require you to check hire fleet caravans prior to arrivals and assist in our on-site shop and occasionally covering for the Park Manager, which would involve staying on site at the Parks accommodation.
The key responsibilities of this role are:
- Taking telephone and face to face holiday bookings
- Greeting and checking in guests
- Responding to our guest's queries in a timely and efficient manner
- Managing our customer accounts
- Cash handling and banking
- General Administration duties
- Checking Hire Fleet Caravans
- Assisting the Park Manager
Essential Qualifications / Experience:
- A minimum of grade C in English and Maths at GCSE or equivalent
- Competent in the use of Word and Excel
- Experience of using Social Media would be desirable
Job Types:
Part-time, Permanent
Pay:
£11.75 per hour
Expected hours: 16 per week
Benefits:
- Company pension
- Free parking
- Onsite parking
Work Location:
In person
Application deadline: 18/05/2024
Expected start date: 01/06/2024
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