Temporary Accommodation Income Officer - Lewisham, United Kingdom - Neway International Ltd
Description
Neway is looking for a Temporary Accommodation Income Officer to join our client based with Lewisham Council.
This role is starting on the 7th May, working 35 hours a week, initially for a 6 month contract that is likely to be extended.
Main Purpose of the job:
To provide an effective people focused income collection service to maximise income and minimise rent arrears of Lewisham Council residents.
Summary of Responsibilities and Personal Duties:
- Effectively and proactively, manage a case load of rent accounts, ensuring rental income is maximised whilst supporting residents to sustain their tenancies.
- Engage proactively with residents, over the phone, visiting them at home or conducting office interviews.
- Support residents to maximise their income by providing advice and assistance to ensure they are not financially excluded.
- Represent Lewisham Council in possession proceedings at County Courts.
- Keep accurate records in relation to arrears recovery action, complete documentation for legal cases and prepare reports to progress arrears cases in line with relevant Lewisham Council policies and procedures.
Job Types:
Full-time, Temporary contract, Fixed term contract
Contract length: 6 months
Pay:
£19.05-£24.46 per hour
Expected hours: 35 per week
Benefits:
- Company pension
Schedule:
- Monday to Friday
Work Location:
In person
Reference ID:
Expected start date: 07/05/2024
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