Payments & Refunds Administrator - Leeds, United Kingdom - The Ardonagh Group

The Ardonagh Group

Verified Company

Leeds, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Payments & Refunds Administrator - Leeds - ARD1007909

Purpose of the Role
This exciting hybrid opportunity has arisen to join our Client Money team in Leeds.

This is an opportunity for an enthusiastic, organised, process driven individual who has strong attention to detail, who can manage their own time and workload.

The new and modern office is in Leeds city centre approx. 10 minutes' walk from the train and bus station and along a bus route.

What you will do
This is an overview and not an exhaustive list of responsibilities.

Collaborating with your Line Manager, you will develop your own objectives but focus on all of the following and more.

Work with your manager to set and achieve yearly objectives. Manage your own workload to ensure work is completed to the agreed Service Levels (SLAs) and quality standards.
Communicate and build relations with other IBA departments and internal Brokers and businesses to investigate and resolve any queried transactions to avoid further delays.
Be proactively involved and support continuous improvement and lean initiatives.
Perform reconciliation and process activities across one or more of the following disciplines: Client & Insurer Payments, Payaways (intermediary payment processes).
Support audit requests for information and process walkthrough exercises.
Ensure we are fully compliant within FCA regulations.

Who we are looking for
This is an opportunity for a talented, dynamic individual,

with a willingness to learn and develop new skills.

The below is a list of traits that we think would suit the role, however this is by no means an exhaustive one.

Attention to detail.
Excellent organisational skills
The ability to use own initiative as well as work within a team environment.
The mindset to be adaptable, embrace change and respond positively.
Strength to work under pressure.
Skills to build relationships and influence stakeholders.
Has worked with finance or money in the past.
Insurance broking environment experience (desirable).

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing.

Some of the other benefits are:

Holiday entitlement of 26 days plus bank holidays
Opportunity to progress your career across the entire Ardonagh family
Pensions scheme for when you feel it's time to retire
24hour support for physical and mental wellbeing
1 days paid volunteering day to give back to our communities
The Spotlight Awards, where we shine a light on the brightest talent across our group

Why not check us out on LinkedIn to find out what life's really like at Ardonagh.

The Ardonagh Group is one of the UK's largest independent brokers with over 9000 dedicated and passionate professionals across the country, and worldwide, facing and dealing with our clients' challenges, offering an enviable range of products, services and solutions to their clients.

We are progressive, passionate and proud of the work we do, across all sectors of the business. Therefore, we need highly capable people to join our team to make this a reality

LI-NT1

LI-Hybrid

AIB