Receptionist - Glasgow, United Kingdom - 1st Formations Limited

1st Formations Limited
1st Formations Limited
Verified Company
Glasgow, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Job description

Who we are

  • Leading ecommerce Corporate Services Group
  • Services include Company Secretarial and Corporate Governance, Company Formation, Serviced Offices, Business Telephony and Address Services
  • Customer base 500,000
  • Covent Garden, London HQ
  • 90 employees
  • Founder/owner CEO
  • Revenues circa £13M
  • Profitable and growing at 20% per annum

The Company
The 1st Formations Group is one of the UK's leading company formation agents.

With offices in London and Glasgow, we help thousands of customers from all over the world form UK registered companies every year.

We are dedicated to offering the highest level of customer service possible at a cost-effective price; and as a result we are the highest rated Company Formation agent on Google, TrustPilot and Facebook, amongst others.

In line with continued growth we are now looking for a talented Receptionist to join our team in Glasgow.


Job Requirements

  • Answering a high volume of inbound calls per day on switchboard in line with our SLAs
  • Prioritising and directing incoming calls,
  • Relaying accurate messages and using initiative to respond to any queries.
  • Working in a highpressure and fastpaced environment.

Skills Required:


  • Excellent telephone manner and enthusiastic attitude to customers and staff alike
  • Commercial aptitude and salesmanship (we want confident people who can ask the difficult questions)
  • Able to multitask and work efficiently
  • Excellent attention to detail
  • Fast learner
  • Selfmotivtated with a strong workethic
  • Calm under pressure
  • Good written English skills
  • Very fast typing speed

Experience Required

  • Previous switchboard / virtual receptionist experience (at least 3years)

Benefits

  • 26 days of annual leave (rising to 28 days after 3 years' service), plus 7 public/bank holidays
  • Option to buy up to 5 days of annual leave per year
  • Commercial bonus scheme
  • Annual cost of living salary increase
  • 14 weeks maternity leave pay, 2 weeks paternity leave pay
  • Pension contribution
  • Employee Assistance Programme including free counselling and 24hour mental health support number for you and your family
  • Paid education opportunities
  • Cycle to Work Scheme

Working hours: 8.30am to 5pm or 9am to 5.30pm, Monday to Friday on a shift rota basis


Job Types:
Full-time, Permanent


Salary:
£21,500.00 per year


Benefits:


  • Additional leave
  • Company events
  • Company pension
  • Cycle to work scheme
  • Health & wellbeing programme
  • Sick pay

Schedule:

  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Glasgow, G2 2EN: reliably commute or plan to relocate before starting work (required)

Experience:


  • Reception: 2 years (preferred)
  • Switchboard /
Call Answering: 2 years (required)


Work authorisation:

  • United Kingdom (required)

Work Location:
In person


Reference ID:
Virtual Receptionist Remote1
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