Client Success Executive - Aylesbury, United Kingdom - Stream Loyalty

Description

EXTERNAL ADVERT

Title:
Account Executive


Salary:
£25,000 to £30,000 (dependent on skills and experience) per annum


Position:
Permanent


Located At:
Stream Comms, Chilton Business Centre, Chilton, Bucks, HP18 9LS


ABOUT US DUTIES:


Stream are a dynamic consultancy *Working with the Customer Success and Development

business with a vision to be THE teams to deliver projects to clients

premier brand loyalty company. Building and maintaining effective client relationships,
- ensuring that the client's needs are met

Stream was founded in 2009 with
Beng the client's first point of call for all administrative the specific goal of addressing the issues, liaising with them to collate required materials issue that many companies spend and ensuring that there are always open channels of communication at all times a disproportionate amount of time Responding to and addressing all support and client acquiring new clients often to the requests on a regular basis detriment of their existing client base.

*Working with the Helpdesk team to identify customer
We love learning about our clients' experience issues businesses - we pride ourselves on

• Monitoring project progress, preparing weekly status enjoying what we do and we firmly reports for work in progress and contact reports believe that it is possible to be highly
  Identifying project blockers and working with the professional AND make the experience Account Manager to eliminate them efficiently enjoyable. Managing internal timesheets against project budgets
• Providing adhoc research and data analysis tasks for internal use as well as for clients

ABOUT THE POSITION
Creating and assisting with delivering presentations for clients and internal knowledge-sharing sessions
We are currently looking for an Account *Supporting the Account team monitoring KPIs
Executive to join our growing team. You

• Assisting with reward order reconciliation as required will be supporting teams with the end
  Supporting in the testing of UX and customer journeys to end process of delivering loyalty Reviewing copy and content campaign material projects and campaigns so you must
  Providing occasional support to other teams in Stream, be able to demonstrate very strong or any other reasonable support as requested by your communication skills, the ability to multi manager task and handle administration work. Upholding company values and providing a good service to our clients

1


Job Types:
Full-time, Permanent, Apprenticeship, Graduate


Pay:
£25,000.00-£28,000.00 per year


Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Flexitime
• Free flu jabs
• Health & wellbeing programme
• Onsite parking
• Paid volunteer time
• Referral programme
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Aylesbury: reliably commute or plan to relocate before starting work (required)

Education:

• A-Level or equivalent (preferred)

Experience:

- sales: 1 year (preferred)

• Account support: 1 year (required)

Work Location:
Hybrid remote in Aylesbury


Reference ID:
Account Executive 2023