Aftersales Service Advisor - Newmarket, United Kingdom - Additional Resources

Additional Resources
Additional Resources
Verified Company
Newmarket, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Location:
Newmarket, Suffolk (Office based)

Salary:
£25,000 - £30,000 + Excellent Benefits

Full Time, Permanent, Monday - Friday, 8am - 5pm (40hours)

The Client:

Our client, a leading company in the manufacturing industry, specialises in a diverse range of agricultural machinery.


The Role:


As an
Aftersales Service Advisor, you will be providing comprehensive support to the After Sales Manager and offering assistance to customers with post-sales inquiries.


Duties:


  • Provide outofhours phone support on a rotational basis.
  • Maintain a professional image and handle customer requests efficiently.
  • Process orders and produce necessary documentation accurately.
  • Maintain databases and ensure administrative tasks are completed promptly.
  • Collaborate with internal and external stakeholders to ensure high service standards.
  • Assist in sales support activities and attend national/international exhibitions as required.
  • Deliver training to distributor/dealer network as per company standards.

Requirements:


  • Previously worked as an Aftersales Service Advisor or in a similar role.
  • Prior customerfocused aftersales experience
  • Possess engineering experience (beneficial)
  • Previous experience in the agricultural or farming sector (advantageous)
  • Proficiency in MS Office suite.

Benefits:


  • Competitive salary.
  • Full product and software usage training provided.
  • Opportunities for career development and advancement.

_ Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003._

Keywords:
after sales advisor, agriculture, call centre, service advisor, farming support, machinery, engineering, telesales, customer facing, face, helpdesk


Reference
GAI/AR/063940


Sector
Engineering


Salary
£25,000 to £30,000 Per Annum


Town/City
Newmarket


Contract Type
Permanent


Closing Date
04/04/2024
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