Administrative Assistant - Northampton, United Kingdom - NatWest CWS

NatWest CWS
NatWest CWS
Verified Company
Northampton, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Looking to kick start your career in the financial sector?
AMS is currently seeking self-motivated individuals for a cheque processing/ administration role with NatWest Group in Northampton.


Start Date:
January 2023 for 12 months with the potential to go permanent


Salary:
£20434 / £11.23 per hour


Shift Pattern:
Monday - Friday, 8am - 4pm


As an Administrative Assistant (Customer Service & Operations Analyst)

  • We'll look to you to deliver successful outcomes for your customers by processing in an accurate and timely manner.
  • You'll identify and challenge risk, protecting our customers and businesses
  • You'll be able to showcase your knowledge and enthusiasm as you deal with a variety of different tasks on a daily basis, ensuring customer expectations are met

What you'll do


We're looking for someone with strong interpersonal skills to respond to customer needs, develop relationships within the team and always maintain an understanding of your own development.


Your day-to-day will include:


  • Authorising and investigating all transactions to our KPIs
  • Collecting the required information from the customer nonconformance
  • Reviewing processes which could be automated or enhanced to improve the customer and business experience

The skills you'll need


In order to excel in this role, you'll work well in a fast-paced environment and have good organisational skills to deliver to deadlines.

You'll also have strong customer service abilities along with customer and industry knowledge.


You'll also demonstrate:


  • An awareness of changes in trends, policies and regulations
  • An understanding of our industry and its customers

Ref:
NWG00779
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